Argyll House Receptionist

Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.

To undertake reception duties including dealing with the general public by face to face

To clearly communicate verbally with members of the public where there may be barriers to understanding

To undertake typing and producing documents as appropriate, using PC based word processing, spreadsheets, and database packages

To undertake general office administration tasks, including filing, distributing post, photocopying, and processing stationery orders

Takes delivery and sign for packages and post.

Inputting information onto the patient database system

To always maintain client confidentiality whilst carrying out duties.

To ensure confidentiality of information in respect of records maintained and tasks undertaken.

To provide clerical support to other Admin & Clinical staff as and when required

To attend, participate and contribute to relevant training courses as required to enable contribution to quality services and professional development.

To undertake any other duties which may be specified from time to time by the Business & Admin manager or Perinatal Lead that are within the level and responsibility appropriate to the post

Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.

To undertake reception duties including dealing with the general public by face to face

To clearly communicate verbally with members of the public where there may be barriers to understanding

To undertake typing and producing documents as appropriate, using PC based word processing, spreadsheets, and database packages

To undertake general office administration tasks, including filing, distributing post, photocopying, and processing stationery orders

Takes delivery and sign for packages and post.

Inputting information onto the patient database system

To always maintain client confidentiality whilst carrying out duties.

To ensure confidentiality of information in respect of records maintained and tasks undertaken.

To provide clerical support to other Admin & Clinical staff as and when required

To attend, participate and contribute to relevant training courses as required to enable contribution to quality services and professional development.

To undertake any other duties which may be specified from time to time by the Business & Admin manager or Perinatal Lead that are within the level and responsibility appropriate to the post

We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.

What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.

It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of

If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.

We are very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.

Knowledge & Skills

Desirable: - Knowledge of Patient Management System.

Training & Qualifications

Desirable: - NVQ II Business Administration/Customer Service or equivalent experience; - IT Qualification (ECDL, CLAIT)

Experience

Essential: - Experience of using MS office, particularly Outlook and Word; - Experience of working with the general public

Desirable: - Experience of working within the NHS