Apprentice Pharmacy Technician

• Complete all required training, coursework, and assessments.
• Support the safe and effective supply of medicines within the GP practice and community pharmacy settings.
• Process prescription requests and assist with medication-related administrative tasks.
• Assist with medicines management activities, including stock monitoring, ordering, storage, and stock rotation.
• Support the practice and pharmacy teams in promoting the safe use of medicines.
• Use pharmacy and clinical computer systems accurately and in accordance with data protection and confidentiality requirements.
• Communicate professionally and effectively with patients, carers, healthcare professionals, and colleagues.
• Assist patients with routine medication queries, referring more complex matters to the appropriate clinician or pharmacist.
• Support the reconciliation of medicines following hospital discharge or changes to treatment, under supervision.
• Develop an understanding of medicines optimisation and contribute to improving patient outcomes.
• Maintain accurate and timely records.
• Participate in team meetings, training sessions, and service improvement activities.
• Adhere to all relevant policies, procedures, health and safety requirements, and professional standards.
• Maintain patient confidentiality and comply with information governance requirements at all times.
• Work collaboratively across both the GP practice and community pharmacy to develop a broad understanding of pharmacy services and patient care.

• Assist with prescription processing and medicines-related administrative tasks.
• Support the management of repeat prescriptions in accordance with practice and pharmacy procedures.
• Assist with medicines reconciliation activities under supervision.
• Support medication reviews and medicines optimisation initiatives as directed by the pharmacy team.
• Assist with responding to routine medicines-related queries from patients and healthcare professionals.

• Ensure medicines are stored appropriately and stock is rotated in line with requirements.
• Report stock shortages, discrepancies, or concerns to supervisors.

• Support patients with routine enquiries, escalating complex matters appropriately.
• Promote the safe and effective use of medicines.

• Ensure all documentation is completed in a timely and accurate manner.
• Maintain confidentiality and comply with information governance requirements.

• Complete coursework and portfolio evidence within agreed timeframes.
• Demonstrate commitment to learning and professional development.
• Work towards achieving the knowledge, skills, and behaviours required for registration as a Pharmacy Technician.

• Maintain patient confidentiality in accordance with GDPR and NHS requirements.
• Follow all practice and pharmacy policies and procedures.
• Adhere to health and safety regulations and infection control procedures.
• Participate in team meetings, supervision sessions, and training activities.
• Contribute positively to service improvement initiatives.
• Work collaboratively as part of a multidisciplinary healthcare team.

Essential

• Good verbal and written communication skills.
• Strong attention to detail.
• Good organisational skills.
• Ability to work as part of a team.
• Reliable, professional, and punctual.
• Keen interest in healthcare and medicines.
• Basic IT skills and willingness to learn new systems.

Essential

• GCSE Grade 4/C or above (A*-C under the previous grading system) in English Language or Functional Skills Level 2.
• GCSE Grade 4/C or above (A*-C under the previous grading system) in Mathematics or Functional Skills Level 2.
• GCSE Grade 4/C or above (A*-C under the previous grading system) in Science.