Applications Support Analyst
Croydon Health Services NHS Trust
Croydon, CR7 7YE
Salary
£36,943 to £44,900
Contract
Permanent
Hours
Not specified
Closing date
13 September 2026
10 days left
Job description
We're looking for an experienced and motivated Applications Support Analyst to take ownership of clinical systems administration, oversee key applicat...
Full job description provides an overview of the key tasks/responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required.
To be considered for this role, you should have experience supporting clinical applications in a healthcare environment, including Electronic Patient Record systems, incident management, application administration and user support. Applicants without relevant clinical systems experience are unlikely to meet the essential criteria outlined in the person specification.
Please note, if a sufficient number of applications for the role is received the advert will close early.
Please see the attached supporting document which contains more information about the role in the job description and person specification
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.
Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.
Education/ Qualifications
Essential
- Educated to degree level or equivalent experience
- Operational knowledge of complex applications, such as Patient Administration and Clinical systems, preferably gained in a complex health care environment.
Desirable
- ITIL Foundation qualification
- Oracle Millennium (formerly Cerner) Fundamentals
Previous experience
Essential
- Experience of managing and resolving requests and incidents using an incident management system.
- Experience in the usage, support, maintenance, and administration of Clinical applications with the focus of Electronic Patient Record systems eg. Oracle Millenium, Emis Web & e-RS
- Knowledge of best practice in application support
Desirable
- Experience of testing new software releases and updates
- Experience of supporting the delivery of applications from project into live support and also application upgrades
Skills/ Knowledge/ Ability
Essential
- Able to prioritise workloads and resource them in response to changing demands and requirements.
- Able to effectively troubleshoot incidents and understand when to escalate when required
- Strong communication skills and the ability to work as part of a large multi-disciplinary team and communicate with staff and colleagues at all levels, particularly when supporting applications users/staff
Desirable
- Experience of delivering training to individuals or large groups of staff
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
2 September 2026
Last checked
3 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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