AMD Co-ordinator - FTC

• Responsible for overseeing the AMD appointment system scheduling new and follow up assessment and treatment appointments, managing the case load and ensuring patients are informed of their appointment and other relevant information.
• Be the point of contact for patients, consultants, nursing staff and managerial staff in regard to the AMD service
• Identify capacity and demand issues and ensure clinical and managerial colleagues are aware and action.
• Request any changes as required for letters, clinic, theatres and consultants via Pas Admin
• Responsible for the co-ordination of the treatment rooms / theatre availability for injections
• Ensure the treatment plan on Medisight coincides with the information the AMD co-ordinator has received and highlight any conflicting information to the clinicians
• Establish and maintain effective communication with the hospital pharmacy over pharmaceutical supplies.
• Undertake project planning / audits to ensure AMD service needs and targets are met.
• To monitor, collect, collate, evaluate and report progress of AMD service.

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Essential

• Educated to GCSE level for English and Maths or equivalent experience
• NVQ in Business Administration or equivalent knowledge through formal training or experience
• Word processing skills

Essential

• Excellent IT skills with knowledge and experience of Microsoft Office
• Previous experience of working within a clerical environment
• Able to deal with the public in person and via telephone

Essential

• Self-motivated and ability to work using own initiative with limited supervisions
• Able to use own initiative and respond to new challenges, knowing when to escalate.
• Ability to organise/manager/prioritise own work schedule
• Excellent communication and customer care skills
• Ability to accurately maintain computerised and manual documentation systems
• Ability to promote good working relationships amongst team and colleagues
• Ability to assist in the mentoring and training or new staff