A&E Support Volunteer
North Cumbria Integrated Care NHS Foundation Trust
Carlisle, CA2 7HY
Salary
Negotiable
Contract
Voluntary
Hours
Not specified
Closing date
5 September 2026
5 days left
Job description
We are looking for volunteers to join our team in A&E. What is the purpose of the role? The Accident & Emergency Department is the first point of cont...
What tasks can this role include?
- Helping with any COVID procedures as patients enter the department.
- Alerting staff when a patient or visitor has COVID symptoms so they can assess and make the next steps
- Offering appropriate patients, carers and visitors drinks.
- Befriending and listening to patients - especially those who have come in alone.
- Offer to get chairs for relatives and carers waiting with patients.
- Offer patient toiletry packs.
- Help patients to fill in a patient survey.
- Wipe down chairs.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
- If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Disclosure and Barring Service
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS).
A Standard DBS check will be required for this volunteering post.The DBS check is free of charge for volunteers.
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Experience
Essential
- Customer Service Experience
- Working in a busy enviroment
Desirable
- Sensitivity
Skills
Essential
- Good communication Skills
Desirable
- Organisational Skills
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
19 August 2026
Last checked
21 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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