Advanced Neurodevelopmental Practitioner Administrator - 6 Months
Bromley Healthcare CIC
Bromley, BR2 9JG
Salary
£30,630 to £32,346
Contract
Fixed-Term
Hours
Not specified
Closing date
10 September 2026
8 days left
Job description
Advanced Neurodevelopmental Practitioner Administrator Band 3 - £30,630 - £32,346 Inc HCAS per annum pro rata Fixed Term - 6 months Part time - 22.5 h...
Admin and Clerical
1. Provide a full range of clerical and general office administration to the Advanced ND Practitioners and SPRs including:
- Preparing pre-drafted letters and reports for distribution to parents, GPs and schools
- Proof reading letters/ reports
- Uploading documents
- Maintaining accurate records, including electronic patient records
- Responding to enquiries from service users, healthcare professionals and other stakeholders; signposting and escalating where appropriate
2. Utilise an effective follow-up system for test results and return of questionnaires etc.
3. Work within Standard Operating Procedures and processes for administrative systems whilst identifying process improvements with a view to improving efficiency and effectiveness of service delivery.
4. Log information/ data on electronic patient records and other systems, accurately and in a timely fashion.
Admin and Clerical
1. Provide a full range of clerical and general office administration to the Advanced ND Practitioners and SPRs including:
- Preparing pre-drafted letters and reports for distribution to parents, GPs and schools
- Proof reading letters/ reports
- Uploading documents
- Maintaining accurate records, including electronic patient records
- Responding to enquiries from service users, healthcare professionals and other stakeholders; signposting and escalating where appropriate
2. Utilise an effective follow-up system for test results and return of questionnaires etc.
3. Work within Standard Operating Procedures and processes for administrative systems whilst identifying process improvements with a view to improving efficiency and effectiveness of service delivery.
4. Log information/ data on electronic patient records and other systems, accurately and in a timely fashion.
Communication and Relationships
5. Take calls and respond to emails, ensuring all communications and interactions are timely, appropriate and in line with Information Governance guidelines.
6. Act as initial point of contact for feedback from parents/carers/other professions, escalating as required
7. Process incoming mail - written and electronic - uploading to/ updating records and notifying relevant clinicians accordingly
8. Manage allocated mailboxes, answering queries where possible and signposting or escalating as appropriate.
9. Actively contribute to meetings with clinicians and the wider team e.g. to discuss service delivery.
Clinics
Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting to specialist nurses, as well as therapy services for children, young people and adults. Salary is dependant on NHS experience and current banding/pay point. Excellent benefits package available including various pension schemes, discounted gym membership, cycle to work scheme, discounted electronics, access to EAP, high street discounts, Blue Light Card eligibility, opportunity to apply for low interest personal loans and an excellent lease car scheme and we are constantly looking to expand our staff benefits.
Qualifications
Essential
- Educated to GCSE Level or equivalent.
- NVQ level 3 in relevant field e.g. Business Administration
IT skills
Essential
- Proven IT skills, including use of:
- MS 365 or similar
- Tools for mobile/remote working e.g. laptop, tablet, smartphone
- Be aware of and adhere to Information Governance
Desirable
- Familiar with incident reporting systems e.g. RADAR
- Familiar with use of Electronic Patient Records e.g. EPIC or EMIS
Experience
Essential
- Experience of working in a busy environment managing multiple priorities and deadlines effectively
- Experience of working in an administrative role
- Experience of working independently as well as part of a team
Desirable
- Recent experience of working in the NHS or private healthcare setting
Specific Skills
Essential
- Ability to communicate effectively with service users and other stakeholders
- Ability to present sensitive or complex information clearly
- Ability to manage difficult or emotive interactions with sensitivity and empathy
- Ability to work using own initiative, understanding scope of role and escalating appropriately
Desirable
- Knowledge of current local care pathways and referral criteria
Personal Qualities
Essential
- Works effectively and flexibly as part of a team to meet the needs of the services
- Calm approach with the ability to respond to unexpected demands, work under pressure and cope with frequent interruptions
- Self-motivated, enthusiastic, positive and approachable
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
1 September 2026
Last checked
2 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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