Adult Safeguarding Administrator

• The post holder will support the Trust and the Safeguarding Team to meet its statutory safeguarding responsibilities.
• This will include the processing of Deprivation of Liberty Safeguards (DoLS) authorisations and undertaking daily communication with the Local Authority.
• The role will include supporting the preparation for external meeting such as MARAC and providing data for both internal and external reporting.
• The role will provide comprehensive confidential administrative support to the Safeguarding Team.
• The role will include the necessitating of contacts with external bodies, clinical, nursing, management, executive and clerical staff.
• Some cross cover is required for the safeguarding adults and safeguarding children administrative support, therefore the ability to work across both the Southport and Ormskirk sites may be required.

• To provide administrative support to the Safeguarding Team to include the management of incoming internal and external communications via email, telephone and post
• To receive and share sometimes complex and highly sensitive communications on behalf of the Safeguarding Team, and to highlight and prioritise communications and escalate to the appropriate person in the safeguarding team.
• As directed by the Named Nurse/Named Midwife disseminate safeguarding information to relevant staff outside of the safeguarding team.
• To maintain an up-to-date knowledge of the relevant systems and processes, attending appropriate training sessions.
• To provide comprehensive secretarial support to the Safeguarding Team, including but not limited to room bookings and some diary management of the above Leads. Preparing and providing training resources that have been developed by the above Leads. Ordering of stationary supplies for team use.
• To maintain up to date and accurate safeguarding patient-centred databases.
• To update the patients clinical record with required safeguarding alerts, and upload completed safeguarding reports to the patients clinical record, ensuring patient information for example demographics is accurate. On the instruction of the Safeguarding Leads create new patient records when necessary.
• To assist in the production and correct formatting of policies and protocols that are relevant to the service.
• Support the monitoring of the effectiveness of the Safeguarding policies and protocols by providing relevant data during their review.
• To prepare e-mails and some general communications.
• To attend team meetings as necessary, and support and suggest improvements for the teams ways of working, including development of administrative processes in own area, seeking approval where this is required.
• Demonstrate and provide advice and support for new and current staff in regard to safeguarding administrative processes and own role. As required support staff in understanding functionality of Microsoft Software package.
• Using Trust templates prepare and distribute agenda and information for meetings, taking detailed minutes of meetings, and distribute the minutes and other papers required. Prior to meetings issue reminders of actions due and update action plans, as directed by the Safeguarding Leads.
• In preparation for meetings attended by the above Leads provide sometimes complex and highly sensitive information.
• To be responsible for providing information, as requested or timetabled, that is used to compile, produce and distribute accurate reports.
• Provide requested data and information for the quarterly and annual returns for Local Safeguarding Boards/Safeguarding Partnerships and the Clinical Commissioning Group.
• To maintain the administration of the service, including developing and maintaining activity, operational and training databases, in order that data can be easily retrieved.
• Input and accuracy check data to ensure all data held is accurate and kept up to date. As required share information, such as training records, with relevant departments to support other databases being accurate.
• As directed support the undertaking and delivery of audit and survey material by the above Leads.
• Maintain and update relevant parts of the Trust Safeguarding intranet pages

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Essential

• Good communication skills
• Ability to work as a member of a team
• Excellent interpersonal skills
• Ability to work on own initiative and rearrange priorities as required
• Be able to provide and receive complex and sensitive information and be able to communicate with all stakeholders in safeguarding service
• Up to date knowledge of Data Protection
• Flexible working approach
• Organisational skills
• Customer Service skills
• Knowledge of Microsoft Office Software Package
• A professional outlook and ability to inspire confidence in service users
• Demonstrates an understanding of client confidentiality
• Commitment to self-development to meet the requirements of the role

Essential

• Physical dexterity required for keyboard skills
• Physical strength required to handle patient records
• To be able to travel to venues across the service
• Ability to move from one activity to another at short notice in response to changing priorities
• Speaking to distressed or emotional people, either by telephone or face to face
• Tact, diplomacy and empathy when interacting with service users
• Required to spend most of the working day sitting in front of a VDU and/or long periods on the telephone
• Occasional use of road transport