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Adoption Support Worker - Adoption West

North Somerset Council

Weston-super-MareView on map(opens Google Maps in a new tab)

Salary

£30,023 to £32,046

Contract

Permanent

Hours

Full time

Closing date

5 October 2026

4 days left

Job description

This is NOT a North Somerset Council vacancy, please contact Adoption West for further details:

This post is an exciting opportunity to become part of the Adoption West’s adoption Support Helpdesk

Adoption West is a Regional Adoption Agency and registered Voluntary Adoption Agency commissioned by Bath & North East Somerset, Bristol, Gloucestershire, North Somerset, South Gloucestershire and Wiltshire Councils. Adoption West provides a range of adoption services including:

  • The recruitment and assessment of prospective adopters
  • Family finding services for children requiring permanency via adoption
  • Post adoption support services
  • Services to birth family and adopted adults

This is an exciting time to join Adoption West as we build on the solid foundations already in place and our ‘Good’ rating from Ofsted. You will be joining an experienced adoption support team who are committed to developing excellent support services for adopted children and their families across the region .

The Support Worker post will operate within the adoption support service. The support worker will answer enquiries, provide support and undertake initial assessments for adoptive families contacting the Adoption Support Helpdesk. The role will include supporting families in crisis, giving information about adoption support services and processes, signposting to external services (including education and health), giving advice about therapeutic parenting, liaising closely with the Senior Practitioner and Manager on a daily basis and undertaking allocated tasks as required.

  • A levels / National Diploma or equivalent experience/skills.
  • Ability to prioritise tasks and work on own initiative against deadlines.
  • Excellent written and verbal communication skills.
  • Proven negotiation skills especially when working with customers who may be upset and stressed.
  • Self-sufficient in planning and organising own work, including recording, storing and retrieving required data and information.
  • An awareness of Government initiatives in relation to Adoption best practice and procedures.
  • To be an active team player by contributing to the development of the service, ensuring the customer is always at the centre of such developments.
  • Good I.T. skills.
  • Fluent in English.
  • A driving licence and use of a vehicle as travelling around the region is required.
  • Experience of working with children and/or families

  • is an organisation with a wealth of experience and has a learning culture, committed to enabling the post holder to grow and develop in their role.
  • provides support through supervision and training.
  • offers flexible working arrangements, including job shares.
  • provides a Local Government Pension Scheme and access to the Child Care vouchers scheme

  • This role is exempt from the Rehabilitation of Offenders Act 1974 and will require an Enhanced DBS check before appointment can be confirmed.
  • Confidentiality: Employees are expected to maintain the required level of confidentiality at all times in relation to their work.

If you have the experience, skills, knowledge and enthusiasm we are seeking and are looking for a new challenge then we look forward to hearing from you.

For an informal discussion about this role please contact:

Anjali Gupta, Team Manager: Anjali.gupta@adoptionwest.co.uk

All candidates applying for Adoption West roles are assessed against the Behaviour PrinciplesandValues during the interviewing process.

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

LG Jobs

First seen

15 September 2026

Last checked

1 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

NSC
North Somerset Council

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This listing was structured from LG Jobs. Vacancy details and the application process remain the responsibility of the original source.

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