Administrator

Experience of working as part of a team but also the ability to work independently when required. Experience of the various Microsoft packages: Word, Excel, Powerpoint. Experience of SystmOne would be advantageous although training will be provided to the successful candidate. Position is 37.5 hours per week over 5 days, between the hours of 8.30am - 5.30pm

Management of medical records

Retrieve and re-file records as requested, ensuring that strict

alphabetical order is adhered to

Ensure correspondence, reports, results etc. are filed in

correct records

Ensure records are kept neat and tidy and in good repair with

all necessary information recorded correctly on the outer cover

Summarising correspondence and medical records

Patient deductions

Administrative support

Provide administrative support to members of the primary health

care team in the following areas ensuring practice records are kept up to date

where appropriate: -

Pathology results

Immunisation recalls

Scanning of documentation

Requests for copies of medical records from patients and

solicitors

Registering of new patients

Read Coding information into patients medical records

Medical reports for Insurance companies etc

Incoming post including Royal Mail and hospital

Electronic letters (EDIs)

Provide cover and support to Secretarial Team

Incoming and outgoing emails

In the course of seeking treatment, patients entrust us with, or

allow us to gather, sensitive information in relation to their health and other

matters.They do so in confidence and have the right to expect that staff will

respect their privacy and act appropriately

In the performance of the duties outlined in this job

description, the post-holder may have access to confidential information

relating to patients and their carers, practice staff and other healthcare

workers.They may also have access to information relating to the practice as a

business organisation. All such information from any source is to be regarded

as strictly confidential

Information relating to patients, carers, colleagues, other

healthcare workers or the business of the practice may only be divulged to

authorised persons in accordance with the practice policies and procedures

relating to confidentiality and the protection of personal and sensitive data

The post-holder will assist in promoting and maintaining their

own and others health, safety and security as defined in the practice Health

& Safety Policy, the practice Health & Safety Manual, and the practice

Infection Control policy and published procedures. This will include:

Using personal security systems within the workplace according

to practice guidelines

Identifying the risks involved in work activities and

undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work

areas in a tidy and safe way and free from hazards

Actively reporting of health and safety hazards and infection

hazards immediately when recognised

Keeping own work areas and general / patient areas generally

clean, assisting in the maintenance of general standards of cleanliness

consistent with the scope of the job holders role

Undertaking periodic infection control training (minimum

annually)

Reporting potential risks identified

Demonstrate due regard for safeguarding and promoting the

welfare of children.

Equality and Diversity

The post-holder will support the equality, diversity and rights

Acting in a way that recognizes the importance of peoples

rights, interpreting them in a way that is consistent with practice procedures

and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients,

carers and colleagues

Behaving in a manner which is welcoming to and of the

individual, is non-judgmental and respects their circumstances, feelings

priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme

implemented by the practice as part of this employment, such training to

Participation in an annual individual performance review,

including taking responsibility for maintaining a record of own personal and/or

professional development

Taking responsibility for own development, learning and

performance and demonstrating skills and activities to others who are

undertaking similar work

Quality

The post-holder will strive to maintain quality within the

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions,

either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own

and team activities and making suggestions on ways to improve and enhance the

teams performance

Work effectively with individuals in other agencies to meet

patients needs

Effectively manage own time, workload and resources

The post-holder should recognize the importance of effective

communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognize peoples needs for alternative methods of communication

and respond accordingly

Contribution to the Implementation of Services

The post-holder will

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies,

standards and guidelines will affect own work

We are a friendly, caring team that supports a wide geographical area in Northampton. We have an open culture and many benefits of working within the NHS.

Qualifications

Desirable: - Skills (Desirable) Transferrable skills from a previous employment with similar expectations