Administrator

• Provide administration support to the Integrated Network Team and Administration Leads as required
• Use Community Electronic system EMIS daily
• Use Community Electronic systems i.e. ESR, Health Roster
• Manage telephone and e-mail queries
• Place orders, manage deliveries and replenish stock cupboards
• Support with sickness logging and reporting
• Assist with booking/authorising bank shifts
• Maintain spreadsheets and electronic documents
• Prioritise workload, work without direct supervision
• Reserve meeting rooms
• Complete regular audits and stock checks
• Attend meetings and training as required
• Circulate information to staff as directed by the management team, ensuring distribution lists are kept up to date
• Report any Health and Safety issues to Admin Lead
• Record Compliments/Complaints and Adverse Events

Essential

• Numeracy and Literacy level 2 qualification or equivalent demonstrable skills
• NVQ 3 in administration, or equivalent demonstrable experience

Essential

• Experience working with the public, delivering excellent customer service.
• Administration experience relevant to this role.
• Communication skills and the ability to communicate with professionals and patients; verbal and written
• IT skills and experience with Microsoft Office including Excel, Outlook, email, Access and Word
• Experience of working as part of a team and understanding the dynamics

Desirable

• Experience working in a health/social care or service-oriented organisation