Administrator
Howard House Surgery
Felixstowe, IP11 7DD
Salary
£12.89
Contract
Permanent
Hours
Not specified
Closing date
16 September 2026
13 days left
Job description
We are seeking to recruit an enthusiastic and flexible Administrator, to join our fantastic team at Howard House Surgery in Felixstowe,with the primar...
The main responsibilities of the post holder
will be to ensure timely, accurate and consistent completions of referrals to secondary care, as well as accurately completing prescription requests and sending these to the appropriate pharmacy's.
Working as part of a team, the post holder
will be responsible for working closely with clinicians to gain the appropriate information to complete referrals and ensuring repeat medications are kept up to date and safely prescribed.
They are accountable to the Administration Lead and Practice
Operations Manager.
Patient Administration
Appointment management
Results filing
OOH and 111 reports filing and actions
SystmOne tasks
Online consultation tasks and associated actions
Managing clinical correspondence, scanning &
document management
Shared email inboxes
Care home administration
Notes summarising
Long term condition management
Patient recalls
Vaccine clinic administration
Other clinic administration (LARC, minor surgery etc.)
Prescription management
Interpreting service bookings
Medical Records Administration
Patient registrations
New patient checks
Deduction requests
Arrival of notes
GP2GP transfers
Sending of notes
Deceased patient administration
Clinical Correspondence & Reports
Referrals (DXS)
Medical reports, insurance requests
Subject access requests
Practice Administration
Procurement and stock ordering
Facilities and premises administration
Meeting support and minute taking
Rota support and locum booking administration
CQC compliance and audit support
Enhanced services and contractual claims and reporting
Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.
We are committed to equal employment opportunities and encourage applications from all qualified individuals.
Benefits of Working with SPC
NHS Pension Scheme
- Defined benefits scheme
- Life insurance
- Family benefits, including adult dependents & children's pensions
- Ill health benefits
- 23.7% employer contribution
Electric Car Salary Sacrifice Scheme
- Low monthly payments, no deposit, no credit check
- Fully comprehensive insurance, servicing, tyres & breakdown cover
- Up to £2,000 annual SPC contribution (subject to conditions)
Flexible Working Arrangements
GP remote working options to accommodate personal commitments
Additional Benefits
- Eye care vouchers
- Health service discounts, including a complimentary Blue Light Card for new starters
- Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
- Enhanced maternity & paternity terms
- High street discounts via our online portal
- Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships
At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.
Experience
Essential
- Customer Care experience both face to face and over the phone
Desirable
- Experience working in primary care
Qualifications
Essential
- Basic literacy and numeracy skills
- General education
- Willingness to undertake training where required
Knowledge and skills
Essential
- IT literate
- Sound keyboard and computer skills including use of Microsoft Office, nhs.net email.
- Ability to operate office equipment, telephones, photocopiers, scanners
- Excellent attention to detail and ability to check and re-check work to ensure high levels of accuracy
- Ability to work on repetitive and regular tasks
- Ability to work under pressure and to tight deadlines
- Ability to adapt to fast pace environment, and cope with high volumes of workload
- Problem solving skills
- Ability to escalate problems/issues as required
Desirable
- Understanding of SystmOne
- Knowledge of or experience of medical terminology
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
2 September 2026
Last checked
3 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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