Administrator

Services for Children with ASD and ADHD are undergoing exciting transformation in Herefordshire and Worcestershire. As an Administrator for the Neurodevelopmental Service you will provide an efficient and smooth running administration service for clinicians working in the team.

You will maintain a team caseload spreadsheet (a high level of excel skill is required) and appointment system for clinics and make arrangements for patients/ relatives. Handle telephone enquiries regarding appointments, cancellations referring where necessary to the appropriate person. You will type and process clinic letters and make entries in the Electronic Patient Record.

The ability to use your initiative, work proactively, demonstrate excellent communication and influencing skills, manage and prioritise your own workload and respond flexibly to changing demands are essential requirements of the role.

We are a supportive and passionate team, and you will receive full training to ensure you can succeed in this role.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

If you would like to know more, please visit our website Staff benefits | Herefordshire and Worcestershire Health and Care NHS Trust

Sharing your data -As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Qualifications

Experience

Essential: - Recent, relevant Administrative/Secretarial experience (usually demonstrated by a minimum of 2 years' experience)

Knowledge

Essential: - Knowledge of a range of administrative and secretarial procedures and systems; - Detailed knowledge of Microsoft Office: Word/Excel/Outlook

Skills & Abilities

Essential: - Ability to communicate clearly and effectively in English in both verbal and written formats; - Intermediate IT skills