Administrator

The successful

candidate will support nursing staff in triaging and planning patient visits

whilst maintaining the individuals privacy and dignity, values diversity and respects

cultural and individual rights and choices. This will involve taking calls

direct from patients and their families, and other services such as the

Ambulance service, GP out of hours, and discharging hospitals. Then assisting

the Registered nurses in allocating visits through IT systems to the nurses

working across the County.

As a band 3

you will lead the admin team and support learning. Support the service with transitioning

to new IT systems, and support the admin team rosters.

You will be

joining the Evening element of one of our dynamic and supportive Neighbourhood

Teams to provide a 24-hour admission avoidance service to the population of

Worcestershire which encompasses both urban and rural areas.

We are looking

for candidates with good communication skills, a flexible approach and

enthusiasm to work within the team. You

should be a committed, highly motivated and forward-thinking individual who is

a good team player.

The successful

candidate will also assist the team to develop and achieve team and

organizational objectives. They will also participate in staff meetings and

training & development activities as necessary to ensure their skills and

knowledge are up to date.

For full

details of the duties and criteria for the role please refer to the job

description and person specification attached.

At Herefordshire and Worcestershire Health and Care NHS Trust,

we are working together to deliver outstanding care. We run community hospitals

and community health services across Worcestershire and provide mental health

and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of

all ages, experiencing both physical and/or mental health conditions from over

100 sites.

We will support you to thrive; offer flexible

working options for a great work-life balance, help you fulfil your ambitions,

and empower you to make positive changes within your team or service. We value

diversity and encourage applications from people of all backgrounds, cultures,

and ethnicities.

What we offer;

-

27 days leave plus bank holidays, increasing up to

33 days with long service

-

Generous NHS pension and enhanced pay when you work

unsocial hours

-

Flexible and agile working opportunities

-

Great maternity, paternity, and adoption support

-

Wide range of supportive staff networks

-

Health and wellbeing opportunities

If you would like to know more, please visit our

website.

We encourage you to read the attached applicant guidance notes.

Sharing

your data - As a data controller we may sometimes need to process your data to

pursue our legitimate business interests, for example to request a survey from

you (optional), to support the Trusts understanding of where you gained

interest in working for the Trust.

Skills and Abilities

Knowledge

Qualifications

Experience

Additional Criteria