Administrator
Dorset HealthCare University NHS Foundation Trust
Wimborne, BH21 1SF
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
9 September 2026
9 days left
Job description
An exciting opportunity has arisen for an enthusiastic, proactive administrator to join our team at Oakley House supporting the Community Mental Healt...
You will be organising meetings and taking minutes on a weekly basis.
This role is based at Oakley House in Merley which has on site free car parking and is on a main bus route.
Telephone reception to service users, GPs and other agencies
Typing clinical documentation using audio typing, and producing adhoc letters on word to team's requirements.
Processing and sending information to, service users, GP's and other agencies
Outpatient reception.
Booking appointments
Arranging and taking minutes of meetings.
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.
Information Technology
Essential
- IT skills, normally obtained through practice or practical training OR Demonstrable experience of using word processing, spreadsheet, database and or presentation software to RSA II or equivalent standard.
Knowledge, skills & training
Essential
- Min 5 GCSE's including Maths or English, or equivalent
- RSA Level 2, ECDL or equivalent level of IT skills
- Ability to use keyboard with high degree of speed and accuracy (audio typing and copy typing) and inputting information
- NVQ Level 2 or equivalent level of experience of office procedures
Job specific experience
Essential
- 2 years of previous experience within a comparable role, admin and/or customer service.
- Excellent communication & interpersonal skills, both written & verbal
- Excellent organisational skills with ability to multitask
- Ability to deal with emotionally heightened service users
- Organising meetings & Minute taking skills
Desirable
- Previous NHS experiences
Personal qualities/attributes
Essential
- Ability to remain calm and professional when dealing with challenging callers.
- Demonstrable ability to prioritise effectively.
- Able to work independently as well as within a team and adhere to sphere of responsibility.
- Evidence of good communication skills
- To show understanding of patient confidentiality.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
18 August 2026
Last checked
20 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Explore related