Administrator

The role involves providing comprehensive administrative support to our Diabetes Service.

Responsibilities include processing referrals, managing waiting and triage lists, maintaining accurate service user records, and handling correspondence and data across multiple IT systems.

The postholder will communicate professionally with referrers, clinicians, and service users, deliver an effective telephone service, coordinate interpreters, and support team operations through scanning, record management, and training of new staff.

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead fulfilling lives.

Our clinical teams deliver a wide range of NHS services across inpatient, primary care and community settings, including children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, and research and development.

To achieve our goals, we recruit high calibre candidates who share our vision and values. As an equal opportunities' employer, we welcome applications from all sections of the community, particularly under represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

All appointments are subject to the successful completion of a probationary period.

Please note we reserve the right to close adverts early should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all roles. If you apply for a post that does not attract sponsorship, your application will be withdrawn from the process.

For further information on CPFT, please visit our website at https://www.cpft.nhs.uk

Education

Essential: - Educated to GCSE level with four GCSEs at 4-9 or A-C including English or equivalent; - High level of written and spoken English.

Desirable: - Level 2 or higher qualification in Administration or equivalent experience.

Experience

Desirable: - Experience of working in an NHS environment preferably an NHS office environment.; - Experience in using computer programmes including health care IT systems

Skills & Abilities

Knowledge & Understanding

Essential: - Clear understanding of the importance of confidentiality

Desirable: - Knowledge of Data Protection Act

Other

Desirable: - Ability to travel independently and in a timely manner across Cambridgeshire and Peterborough to meet strict deadline