Administrator

Essential

• Job description and person specification
• Job titleAdministrator
• Line managerFiona Dawson Admin Manager
• Accountable toDianne Blacklock Practice Manager
• Hours per week24
• Job summary
• To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.
• Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).
• Mission statement
• To provide our patients with high quality, safe, accessible care in a responsive, courteous manner
• Generic responsibilities
• All staff have a duty to conform to the following:
• Equality, Diversity and Inclusion (ED&I)
• A good attitude and positive action towards Equality Diversity & Inclusion (ED&I) creates an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons it improves operational effectiveness, it is morally the right thing to do and it is required by law.
• Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
• Patients have a responsibility to treat other patients and our staff with dignity and respect.
• Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.
• Safety, Health, Environment and Fire (SHEF)
• This organisation is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety.
• The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.