social_careCloses in 6 days

Administrative Officer - Provider & Carer Payments Team

Hampshire County Council

Winchester, SO21View on map(opens Google Maps in a new tab)

Salary

£28,697 to £31,573

Contract

Permanent

Hours

Full time

Closing date

25 October 2026

6 days left

Job description

Job Reference: HCC625188

Salary Range: £28,697 - £31,573 per annum

Work Location: Elizabeth II Court, Winchester (Hybrid Working)

Hours per week: 37 (part-time hours will be considered)

Contract Type: Permanent

Closing Date: 25 October 2026

Interview Date: 3 November 2026

Join our diverse Provider & Carer Payments team within our Adults’ Health and Care and Children’s Services directorates, and develop a career in administration and finance, whilst making a real difference to the lives of Hampshire residents. We are committed to creating an excellent customer experience for both our care providers and our service users.

  • Accurately resolve complex financial queries and ensure care payments are processed correctly and in a timely manner.
  • Deal with a high volume of queries via our email inbox, authorise payments, and reconcile accounts.
  • Help improve our current processes and policies.
  • Build supportive and collaborative internal and external working relationships with customers and colleagues.

  • Excellent attention to detail and organisational skills.
  • Person-centred and resilient, with the ability to take responsibility for your work.
  • Superb communication skills.
  • First-class numeracy and IT skills.
  • Willingness and ability to learn new skills to become an active, adaptable, and involved member of our uniquely skilled team.
  • Transferable skills or relevant experience in a customer-facing or numerate role will also be considered.

Take a look at our Candidate Pack for more information about the Administrative Officer – Provider & Carer Payments role, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.

  • Be part of a professional and highly committed team dedicated to making a positive difference in our clients' lives.
  • Engage in meaningful work that is both rewarding and meaningful.
  • We offer supportive development opportunities to enhance your skills, knowledge and wellbeing.
  • Flexible working arrangements: Hybrid working – home and office based.
  • Employee support:Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
  • Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Other roles you may have experience of may include: Payments Coordinator, Provider Payments Specialist, Carer Payments Administrator, Financial Services Officer, Payment Processing Associate, Carer Financial Liaison, Payment Operations Analyst, Provider Finance Coordinator, Carer Support Payments Officer

We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.

Administrative Officer – Provider & Carer Payments Team Candidate Pack

Vetting Requirements

This post is subject to a Criminal Records Check.

For general enquiries, please contact care.careers@hants.gov.uk

For an informal chat about the role, please contact Aaron Gallimore, Provider Payment Deputy Manager on aaron.gallimore@hants.gov.uk

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Job Segment: Administrative Assistant, Part Time, Administrative

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

LG Jobs

First seen

15 October 2026

Last checked

18 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

HCC
Hampshire County Council

social_care

This listing was structured from LG Jobs. Vacancy details and the application process remain the responsibility of the original source.

We would like to set one optional cookie that recognises your browser when you come back, so we can tell returning visitors from new ones. It stays off unless you say yes, and you can change your mind at any time. Cookies that keep you signed in are always on. Read our cookie policy