Administrative Assistant

The Administrative Assistant plays a crucial role in keeping the Operations Director and Managing Director organized and focused on significant decisions. The responsibilities include managing diaries, capturing and circulating meeting minutes, compiling presentations for boards and leadership, and ensuring all actions and contacts are followed up. This role demands a high level of trust, as the assistant will handle confidential information and act as a first point of contact for directors, representing them professionally among colleagues, clinical teams, partners, and external stakeholders. The role is centered around delivering great primary care by improving access, outcomes, and patient experiences.

Job title: Administrative Assistant

Location: Home Working - with occasional travel when required

Salary: Up to £28,000.00 depending on experience

Hours: 37.5

The Administrative Assistant keeps the Operations Director and Managing Director organised, prepared and focused on the decisions only they can make. You will run their diaries, capture and circulate meeting minutes, pull together board and leadership presentations, and make sure every action and contact is followed up.

This is a high-trust role. You will handle confidential information, act as a first point of contact for the directors, and represent them professionally to colleagues, clinical teams, partners and external stakeholders.

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities: As a valued member of the Operose Health team, your key duties will include:

Ideal Candidate: What we look for in new colleagues:

Proven experience as an administrative assistant, PA or senior administrator supporting directors or senior managers

Experience in healthcare, NHS or a regulated environment

Confident taking accurate minutes at senior meetings

Formal minute-taking training or board secretariat experience

IT skills

Advanced Microsoft Office: Outlook, Word, Excel, PowerPoint, Teams

SharePoint, project or CRM tools

Presentations

Able to compile and format multi-contributor decks to a professional standard

Strong design eye for board packs

Organisation

Excellent organisation and prioritisation across two senior diaries

Experience supporting more than one director

Communication

Clear, professional written and verbal communication

Drafting correspondence for director sign-off

Discretion

Handles confidential information with integrity

Knowledge of UK GDPR and information governance

Good standard of education, including English and Maths at GCSE (or equivalent)

Business administration qualification

Operose Health delivers local primary care on a large scale, emphasizing improved access, outcomes, and patient experience. The organization empowers its colleagues to be their best for the benefit of patients and each other, embodying the values of care, ambition, resourcefulness, and excellence. Colleagues at Operose Health are encouraged to listen, support, and empower people towards healthier futures through compassion, understanding, and an open mindset. By redefining and revolutionizing primary care, Operose Health strives to impact the patient experience positively, and every employee plays a role in this mission. The organization supports its employees with opportunities for specialization, development, and numerous benefits such as 27 days of annual leave, access to a bespoke learning management system, a car benefit scheme, and wellbeing services.

Qualifications

Essential: - Good standard of education, including English and Maths at GCSE (or equivalent).