Administration Team Manager - Diabetes

The job holder will be responsible for the day to day management and functioning of the administrative and clerical provision for the Diabetes Specialist Nursing Services.

Acting as Line Manager, the job holder will provide support to administration team members in delivering theirduties as agreed with the service priorities.

Responsible for ensuring the wide range of secretarial and administrative duties are completed within agreed timescales and dealing with issues as they arise, escalating appropriately.

Responsible for coordinating and leading the provision of a professional & efficient customer focussed administration service ensuring that key data is recorded accurately

Responsible for the effective development of information technology functions within the Diabetes Specialist Nursing Services to the benefit of the client and customer experience.

To ensure efficient and effective systems of work, with the workload being equally distributed and completed within agreed timescales on a day to day basis.

Recruitment, training and supervision of administration team members, trainees or temporary staff as appropriate

Training of clinical and administrative team members in the use of electronic patient management system developments, particularly SystmOne and Cerner.

To ensure secretarial and administrative support for the Lead Nurse for Diabetes and Diabetes Specialist Nursing team.

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Qualifications

Desirable: - Level 3 Business Administration Qualification

Experience

Skills

Desirable: - Work with financial systems (invoicing, setting up payments)

Knowledge

Desirable: - Recruitment and selection of staff; - Performance management and appraisal processes