Administration Support Worker

The successful applicant will join the Clerical and Administrative team within the Diagnostic Cardiology Department. As a member of the Diagnostic Cardiology Team, the applicant will support the administrative functions within the team, and all other linked areas e.g. Wards, Clinics and the catheter lab.

The post holder will perform varied departmental administration dutiesincluding; booking appointments, reception cover and communications with patients on a daily basis.

In the performance of duties, the post holder will be required to liaise with medical and nursing staff and other departments across West Suffolk NHS Foundation Trust as necessary.

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Education and qualifications

Essential: - Maths and English to GCSE A-C or equivalent.; - Medical terminology knowledge.

Experience and knowledge

Essential: - Clerical experience.; - NHS experience.; - Experience of working within a team-based environment.

Desirable: - Knowledge and experience of E-Care and Solus

Skills and abilities

Personal qualities

Essential: - Team player; - Analytical and conscientious approach to work.