Administration Support

The post holder will provide effective day-to-day administrative support across Livewell Urgent Community and Specialist Services (LUCSS), helping the wider directorate to run smoothly and respond to service needs. Duties will include acting as a first point of contact for enquiries, supporting reception areas where required, handling telephone, email and written queries, maintaining accurate electronic and paper records, data inputting, minute taking, preparing correspondence, and supporting meetings, appointments and events.

The role will also support key business processes, including recording information, processing requests, ordering stationery and equipment, assisting with invoices or payment processes, and helping managers access accurate information to support service delivery. The post holder will use Microsoft Office, patient record systems and other organisational systems appropriately, while maintaining confidentiality, data protection and safeguarding standards.

You will need to be organised, accurate and flexible, able to prioritise work within agreed procedures, work well as part of a team, and escalate issues appropriately when needed.

This role is not eligible for sponsorship under the Skilled Worker route.

Please note that we may close the job advertisement earlier than the specified deadline.

All staff are expected to be able and willing to work across a 7 day service.

The AFSS Admin Team provides central business support across a diverse range of community and specialist services within Livewell Southwest. As an Administrator, you will play an important role in ensuring services receive the administrative support they need to deliver high-quality care and support to patients and service users.

This is a varied and rewarding role where no two days are the same. You will support managers, clinical teams and wider services by coordinating administrative tasks, maintaining accurate records, processing information, responding to enquiries, arranging meetings and appointments, producing minutes, and ensuring key business processes run efficiently. You will also help maintain electronic and paper-based records, use a range of organisational systems, and provide professional support to colleagues across the directorate.

The AFSS Admin Team works across the directorate to provide flexible business support, meaning you will have opportunities to work with a variety of teams, develop new skills and gain a broad understanding of NHS community and specialist services. The role requires excellent organisational skills, attention to detail, and the ability to manage competing priorities while maintaining a high level of accuracy and confidentiality.

We are looking for someone who enjoys working with people, takes pride in delivering excellent customer service, and is confident using Microsoft Office and other electronic systems. You will need to be proactive, adaptable and able to work both independently and as part of a supportive team.

In return, you will join a friendly and welcoming team that values learning, development and continuous improvement. This role offers an excellent opportunity to build a career within NHS administration while making a meaningful contribution to services that support adults, frailty services and specialist care across Plymouth and beyond.

If you are organised, motivated, customer-focused and looking for an opportunity to develop your administrative career within a supportive NHS environment, we would love to hear from you

Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.

As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.

We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.

We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.

Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.

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