Administration Officer
West London NHS Trust
Crowthorne, RG45 7ETView on map(opens Google Maps in a new tab)
Salary
£33,262 to £36,027
Contract
Permanent
Hours
Not specified
Closing date
22 October 2026
2 days leftJob description
Broadmoor Hospital Crowthorne Berkshire Administration Officer - Social Work Administrator Band 4 30 hours per week. To provide an efficient and timel...
To provide administrative and secretariat support to the Social Work Team Manager and Head of Forensic Social Work as required.
To ensure paperwork for Mental Health Tribunals, Pre-admission assessments and new patient admissions are filed and uploaded as per requirements; liaising with internal and external departments/agencies regarding any legal requirements.
Ensure department databases are kept up to date, ensuring accuracy at all times including Third Party Confidential information and the Risk to Children risk assessments.
To draft / send responses to applications and correspondence (following approval) regarding carers and volunteer matters.
To provide a comprehensive administrative and secretarial support to the Social Work Manager and his/her team which includes ensuring that reports, minutes, policies and confidential information, audio typing, general documents and correspondence are typed and sent to the appropriate agency within the agreed timescale.
To maintain induction manuals and 'how to' guides in relation to administrative tasks.
To support the social work managers in the administration of Child Visiting Procedures including: - preparation, dissemination and administration of Child Visit documentation in line with National Directions and Trust.
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Qualifications
Essential: - Minimum of 5 GCSE or equivalent; - Typing qualification to intermediate level
Desirable: - Shorthand / speed writing; - NVQ Level 2-3; - Diploma in administration or business
Experience
Essential
- A background of secretarial experience
- Audio typing experience
- Experience of Microsoft Office packages
- Accurate data entry
- Experience of organising meetings and taking minutes
- Diary Management
Desirable
- Previous experience within an NHS setting at PA to Senior Manager level.
- Experience of working with a range of IT systems (e.g. Intranet, e-mail, databases)
Knowledge
Essential: - Proficient in Microsoft Software (Word, Excel, PowerPoint); - Knowledge of mental health services; - Basic knowledge of the Data Protection Act and GDPR.
Desirable
- Understanding of mental health issues.
- Understanding of medical terminology
- Databases (Microsoft Access or equivalent).
- Trained in the use of RiO or similar electronic patient record system.
Skills
Essential
- Ability to work autonomously using own initiative
- A high degree of accuracy
- Excellent Audio /copy typing skills
- Fast accurate typing skills - 60wpm
- Experience of diary management
- Experience of organising/taking minutes
- Ability to introduce and maintain efficient office systems.
- Excellent organisational skills and ability to prioritise effectively
- Excellent communication skills (written and verbal).
- Ability to work within a Multidisciplinary Team.
- Ability to work flexibly and to tight deadlines.
- Effective time management techniques
Desirable: - Able to demonstrate problem solving skills.
Other Requirements
Essential
- Able to exercise discretion and maintain confidentiality at all times.
- Able to deal with staff and clients in a courteous, professional and helpful manner.
- Ability to work under pressure.
- Flexible.
- Enthusiastic and willing to learn.
- Proactive.
- Professional presentation.
- Ability to work within professional boundaries
Desirable: - Ability to learn new skills; - Team Player; - Methodical approach to tasks
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
8 October 2026
Last checked
8 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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