Administration Officer
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Wigton, CA7 9HBView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
22 October 2026
2 days leftJob description
An opportunity has arisen for a full-time (37.5 hours per week) permanent Band 3 administrator to join our developing team in North Cumbria as a Admin...
- Secretarial experience working within a team.
- Experience in a customer / patient focussed environment.
- Excellent communication and interpersonal skills.
- A good understanding of the RiO system (not essential as full-training will be delivered).
- Good verbal and written communication skills.
- Minute taking skills as attending MDT meetings, updating RiO and action plans is an essential task.
- Ability to be a self-directed, motivated and be able to contribute positively within a team.
- Well organised and structured.
- The post holder will be expected to demonstrate flexibility in the role.
- Desirable: A current driving licence and access to a car - Travel will be necessary for this role around other North Cumbria sites so the post holder must be able to meet the mobility requirements of the role.
The post holder will be able to demonstrate the ability to deal with possible exposure to occasionally distressing or highly emotional circumstances and will be expected to ensure they participate on all relevant training courses appropriate to the role.
A high level of organisation and excellent communication skills, both written and verbal, along with extensive experience of the Microsoft suite and typing skills are required.
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.
Education and Qualifications
Essential
- Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
- Audio Typing qualification or demonstrable equivalent experience for live typing meeting notes
- General level of Education to O-Level/GCSE at Grade C or above
Desirable: - NVQ Level 3 in Customer Care
Knowledge and Experience
Essential
- Knowledge of NHS Policies and Procedures
- Working knowledge of Microsoft applications, including e-mail communication
- Ability to maintain and update Patient Information Systems
- Good working knowledge of office procedures
- Previous secretarial/clerical experience
- Ability to uphold confidentiality at all times
- Able to prioritise and plan own workload
Skills and Competencies
Essential
- Excellent communication and interpersonal skills, both verbal and written
- Live typing minutes/note-taking skills
- Good organisational and planning skills
- Flexible attitude to cope with fluctuating workloads and the occasional requirement to cover other areas in cases of staff absence
- Discrete in handling confidential and sensitive information
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
8 October 2026
Last checked
8 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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