Administration Manager
Kingston and Richmond NHS Foundation Trust
Kingston Upon Thames, KT2 7QB
Salary
£36,943 to £44,900
Contract
Fixed-Term
Hours
Not specified
Closing date
9 September 2026
9 days left
Job description
The post will be based onsite at Kingston Hospital. Working as part of the Cluster 4 leadership team (Services include Clinical Haematology & Anti-coa...
You will be responsible for the management of the administration function across the services.
You will also be expected to assist and lead in formulation and implementation of service policies, service operating procedures and strategies through efficient use of resources. As part of this role you will evaluate and develop processes and systems to ensure a caring, quality service is provided both to service users and staff.
The successful applicant will need to be organised, methodical, have strong leadership, managerial and coaching skills along with a willingness to develop their role, the administration teams and the needs of the services.
A key component of this role, will be the validation of the Patient Tracking Lists (PTLs)
- **Please see the attached supporting document/s which contains more information about the role in the job description and person specification***
NB: ensure your supporting statement aligns with the job description and person specification, as your application will be assessed against these criteria.
Kingston and Richmond NHS Foundation Trust cares for more than half a million patients a year, from across Kingston, Richmond, Elmbridge (Surrey), Merton, Wandsworth and Sutton. In 2018, we became the first acute hospital trust in London to be rated "Outstanding" for overall quality and leadership by the national Care Quality Commission regulator.
We have approximately 350 beds and directly employ around 2,900 staff. Our trust provides a full range of diagnostic services and treatment services. Our main site is the Kingston Hospital site but we also run a number of outpatient clinics in the community, including in Raynes Park, Surbiton, Queen Mary's Roehampton and Teddington.
Qualifications
Essential
- Educated to degree level, or NVQ Level 4 in Business Administration/Customer Care or acquired equivalent experience
Desirable
- Computer Literacy Course e.g. ECDL
Experience
Essential
- Minimum of 1 year experience in a leadership role
Desirable
- Minimum of 1 year managerial experience
Skills
Essential
- Accurate data entry, typing and checking skills
- Use of full range of IT systems and patient data systems, including validation of PTL
Desirable
- Conflict resolution skills
- Appropriate assertiveness skills
Knowledge
Essential
- Understanding of patient priorities and performance targets related to appointments and waiting times
Desirable
- Good knowledge of speciality specific patient pathways
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
26 August 2026
Last checked
28 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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