Administration Assistant/ Receptionist
Essex Partnership University NHS Foundation Trust
Rochford, SS4 1RBView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
27 October 2026
8 days leftJob description
An exciting opportunity has arisen to join us as a Receptionist/Administration Officer within EPUT. The role is primarily based in Rochford; however, ...
- You will be required to handle incoming and outgoing telephone calls to the multi-disciplinary clinical staff and managers in a polite and efficient manner, receive and deal with telephone enquiries and responding appropriately to callers including high risk and vulnerable clients and carers.
- You will also need to maintain strict confidentiality at all times.
- You will need to record accurate messages and follow them up appropriately in accordance to department guidelines.
- You will deal, face to face, with patients and families seeking further help/information and need to be aware of the needs of the clients.
- You will exchange confidential and/or sensitive information between staff, patients, and carers in person or on the telephone. The unpredictability of patients means that persuasive, reassuring, empathic, skills are required at all times.
- Administrative support - covering email inboxes, completing MDT minutes, preparing letters and general administrative duties.
Please see job description and person specification attached.
- You will be required to handle incoming and outgoing telephone calls to the multi-disciplinary clinical staff and managers in a polite and efficient manner, receive and deal with telephone enquiries and responding appropriately to callers including high risk and vulnerable clients and carers.
- You will also need to maintain strict confidentiality at all times.
- You will need to record accurate messages and follow them up appropriately in accordance to department guidelines.
- You will deal, face to face, with patients and families seeking further help/information and need to be aware of the needs of the clients.
- You will exchange confidential and/or sensitive information between staff, patients, and carers in person or on the telephone. The unpredictability of patients means that persuasive, reassuring, empathic, skills are required at all times.
- Administrative support - covering email inboxes, completing MDT minutes, preparing letters and general administrative duties.
Valuing you. Recognising your dedication. At EPUT, we look after you.
- Receive supervision and support to help you fulfil your potential.
- Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
- If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
- We run recognition awards to recognise staff's hard work and dedication.
- 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
- Excellent pension of up to14.5% of your pensionable pay.
- Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
- £8K relocation package if you move to Essex to join us
- Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus
Work that wraps around your needs
- Work bank: You can use the opportunity to supplement your income and develop your skills by working bank shifts.
- Flexible working: available from day one for most roles.
- Job share: Applications for job shares are welcomed.
Experience in Administration
Essential: - Experience in an administrative or office-based role min 1 year; - Ability to use IT systems (e.g. Outlook, Word, Excel)
Desirable: - NHS experience/NHS Systems
Qualifications
Essential: - Qualifications grade C and above
Desirable: - Proven knowledge/ experience
Excellent Communication Skills
Essential: - Years Experience
Desirable: - proven experience
Knowledge of data base / clinical systems
Essential: - Minimum 1 Year Experience
Desirable: - SystmOne/ Mobius
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
13 October 2026
Last checked
15 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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