Admin Services Manager

The post holder will have specific responsibility for the development of admin Services in the practice. The duties will include.

Job purpose

A member of the BPH management team in the coordination and

implementation of all aspects of admin services, ensuring patient/staff

satisfaction and patient and staff safety are a priority for the practice.

Primary responsibilities

The

following are the core responsibilities of the Admin Services Manager. There

may be, on occasion, a requirement to carry out other tasks. This will be

dependent upon factors such as workload and staffing levels:

a.

Supervisor

of the care co-ordinator, secretarial and support teams, including line

management, staffing and work optimisation

b.

Point

of contact for all safeguarding meetings at the practice, ensuring the agenda

minutes are produced, and the follow up actions have taken place, in liaison

with the safeguarding leads and admin support.

c.

Attend

practice meetings which will include PLT, GSF, Leads and produce minutes and

agenda.

d.

Daily

monitoring of the pathology links, workflow, tasks, anima(andi) and EPS

e.

Monitor

recalls for Long Term Conditions and the operations dashboard

f.

Practice

point of contact for all surveys ensuring they are analysed and actions plans

produced where required

g.

Monitor

recalls for NHS Health Check, weight management, referrals for pre-diabetes

or any other recalls or referrals.

h.

Attend

and Participate in all management meetings, provide updates when required and

take on additional tasks when agreed and allocated at the meeting.

i.

Ensuring

the allocation of Usual Dr for all new patients following the allocation

sheet, and that when new Drs are appointed the patient allocation is adjusted

accordingly

j.

Produce

the non-clinical rota 4 weeks in advance following the practice safe staffing

policy and the tasks are allocated as part of the rota ensuring targets are

met i.e workflow, prescriptions, summarising, backlogs are monitored and

plans implemented accordingly.

k.

Produce

the clinical rota as necessary, ensuring cover is provided in line with the

practice safe staffing policy, booking LOCUMs only after following the

practice policy

Bretton Park Healthcare are two practices that work together. We are a dynamic, motivated and friendly team with a passion for education and development. We are a registered training practice and are actively involved in research. We have experienced and a highly skilled clinical team including Doctors, Nurse Practitioners, Nurses, HCAs, Pharmacists, Social Prescriber, Care Coordinators and an excellent administration team.

Qualifications

Skills

Experience

Personal qualities/Other