Admin Pathway Team Leader

• Reviewing, Implementing and developing admin protocols and processes.
• Managing our administration staff. Including involvement in HR processes.
• Waiting List management.
• Supporting in the delivery of training and developing our admin teams.
• Collaborative working with both clinical and non clinical colleagues to develop our Service needs
• Ensuring admin process run smoothly across the team.
• Support the delivery of admin processes as needed as part of the team.
• Having an active role in adding clinic ledgers to an electronic patient system
• Co-ordinating and supporting admin processes within the team.

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Essential

• Significant experience working in a patient administrative role including outpatients
• Good organisational skills and the ability to prioritise workload
• Ability to work independently and as part of a team
• Experience of line management and people management