Admin Assistant/Receptionist (Bracknell - Chemotherapy) - 30 hrs p/w

• Provide a professional and welcoming reception service for patients, visitors, and staff.
• Answer telephone calls, respond to enquiries, and direct calls to the appropriate team members.
• Book, amend, and cancel patient appointments using electronic patient record (EPR) systems.
• Register and check in patients, ensuring demographic information is accurate and up to date.
• Prepare and maintain accurate patient records and clinic documentation.
• Liaise with clinical teams, medical secretaries, and other departments to support the smooth running of clinics.
• Arrange patient transport, interpreters, and follow-up appointments where required.
• Respond to patient enquiries and provide information on clinic waiting times and appointments.
• Undertake a range of general administrative duties, including filing, stock monitoring, minute taking, and maintaining office supplies.
• Ensure patient information is handled confidentially and in line with data protection requirements.
• Support a safe, clean, and efficient clinical environment by following Trust policies and procedures.
• Work collaboratively with colleagues to deliver an excellent patient experience while meeting service deadlines.

Essential

• Education to GCSE standard or equivalent experience
• Numerate and literate with good command of spoken and written English

Desirable

• Computer literacy qualification

Essential

• Experience of working in an healthcare environment
• Competent in the use of IT systems, including Microsoft Office
• Previous EPR experience

Desirable

• Experience of working in advertised role