ADCU Receptionist

Record VTE Assessment data and report information.

Record cancellations on PAS/ORMIS/THEATREMAN and liaise with the Bed manager, Medical Secretaries, Medical Secretary Team Leaders, Scheduled Care Coordinators, and other relevant staff in a timely manner.

Ensure case notes are available for all patients attending the Admissions and Day Case Unit.

Ensure all relevant clinical annotation is filed in the case notes prior to admission.

Prepare paperwork and case notes for future admissions.

Ensure all clinical documentation is filed correctly in the case notes

Track case notes in and out of the Admissions and Day Case Unit on PAS.

Deliver case notes to the Coding Office daily in a timely manner.

Ensure all calls into ADCU Reception are answered in a courteous and timely manner.

Coordinate and book hospital transport for patients when required.

Access and update all relevant information systems including PAS, ORMIS, and other systems deemed appropriate by the team leader and Senior Sister.

Provide administrative support to the ADCU and Ward Manager incorporating printing, photocopying and faxing.

Order stationery and ensure adequate stock levels are maintained.

Open and distribute post and action emails promptly.

Work as a team providing cover for annual and sick leave.

Provide accurate information for the ADCU Manager and Ward Manager.

Attend and participate in Team meetings.

Adhere to Trust policies and procedures.

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.

Qualifications

Essential: - Maths GCSE grade C or equivalent.; - English GCSE grade C or equivalent.

Knowledge

Essential: - Knowledge of NHS patient systems; - Use of Microsoft office packages; - Knowledge and ability to demonstrate customer care.

Desirable: - Previous use of NHS patient systems

Skills

Experience

Essential: - General administration/clerical experience.; - Working as part of a team.; - Experience of working with the general public.

Desirable: - Prior NHS experience is desirable