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Access Assistant Access Inpatients

Walsall Healthcare NHS Trust

Walsall, WS2 9PSView on map(opens Google Maps in a new tab)

Salary

£25,272

Contract

Fixed-Term

Hours

Not specified

Closing date

16 November 2026

4 days left

Job description

To work in an Inpatient Access Team environment to provide a professional efficient and effective centralised booking service for a variety of theatre...

An exciting opportunity has arisen for an enthusiastic and motivated individual to join our friendly Inpatient Access team.

The Inpatient Access Administrators provide a focal point for inpatients and are responsible for booking a variety of theatre sessions across the trust.

You will need to be able to work in a calm, logical and methodical way but be able to multi-task whilst dealing with frequent interruptions. You must have a flexible approach and possess effective communication skills.

You must be a confident, diplomatic, team player who will thrive in a busy environment.

Knowledge of the Patient Administration System is vital in this frontline role to provide support in the smooth running of this office.

For further information please contact Jayne Harris 01922 721172 ext 6835

  • To work in an Inpatient Access Team environment to provide a professional efficient and effective centralised booking service for a variety of theatre sessions.
  • Using initiative to ensure that patients are booked in line with local and national access targets.
  • Plan, organise and prioritise own workload, while accepting direction and delegation from Consultant Level, Inpatient Access Supervisor/ Deputy Divisional Director of OperationsCorporate Services

Jayne Harris

Job title

Elective Access Manager

Email address

jayne.harris@walsallhealthcare.nhs.uk

Telephone number

01922 721172

Additional contact information

For further information or an informal visit please contact Jayne Harris

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Experience with patient management Systems

Essential

  • Experience with patient management systems
  • Experience using CareFlow, FUSION, My pre-op
  • Experience using Microsoft Office products
  • Experience of using reports

Good standard level of Education (2 GCSE's or equivalent:

Essential: - Good standard level of education (2 GCSE's or equivalent); - NVQ 2 or 3 in customer services

Background

Essential: - Previous experience in booking TCIs; - Previous experience in speciality working

Good Keyboard, IT and administration skills

Essential: - Good Communication Skills; - Previous Adminstration Experience in a NHS setting; - Previous Customer Service Experience

Desirable: - customer care skills

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

2 November 2026

Last checked

4 November 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

WHN
Walsall Healthcare NHS Trust

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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