999 Clinical Advisor - Ambulance Telephone Triage - Otterbourne
South Central Ambulance Service NHS Foundation Trust
Otterbourne, SO21 2RU
Salary
£39,959 to £48,117
Contract
Permanent
Hours
Not specified
Closing date
14 September 2026
9 days left
Job description
Make a Difference When It Matters Most Every day, thousands of people contact our NHS 999 service in moments of urgent need. Behind every call, skille...
- Work within a team as an autonomous practitioner, providing high-quality clinical telephone triage using decision-support systems
- Assess incoming symptom-based calls and determine urgency and priority.
- Provide evidence-based clinical advice and support onward referral within the NHS.
- Communicate clinical information verbally and via technical links effectively with healthcare partners to ensure seamless care.
- Contribute to achieving national ambulance standards and local performance targets.
- Participate in team meetings and work with managers to maintain strong performance.
- Engage in monthly call audits and ongoing self-reflection.
The Recruitment Process
The recruitment process consists of 2 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Interview a face-to-face interview, discussing your skills, experience and providing an opportunity for you to find out more about the role.
If you are a paramedic/nurse who enjoys clinical decision making, teamwork and supporting patient care, this could be the perfect next step in your career.
Please see Job Description and Person Specification for full details on this role.
At South Central Ambulance Service (SCAS), every role contributes to helping people when they need us most. Whether delivering frontline care, supporting our Emergency Operations Centres, or working in corporate and support services, your work makes a meaningful difference every day.
Our values ofCaring, Professional and Honestguide everything we do. We care for our patients, communities and each other, act professionally with pride and a commitment to excellence, and work honestly, building trust through openness, integrity and respect.
We offer a range of learning and development opportunities, wellbeing support, flexible working where service needs allow, membership of the NHS Pension Scheme, and a variety of staff benefits. We also work in partnership with our recognised trade unions,Unison, Unite GMB and RCN, which provide members with workplace support, representation and advice.
SCAS is proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion. We strive to create a workplace where everyone feels they belong, are valued for who they are, and have opportunities to grow and succeed.
Join SCAS and help us deliver exceptional care when it matters most.
Qualifications
Essential
- Recognised Nursing/Emergency Care Practitioner/Paramedic qualification
- Valid registration with NMC or HCPC
Desirable
- Recognised mentorship qualification and experience
Knowledge
Essential
- Nursing/Emergency Care Practitioner/Paramedic experience in acute or primary care
- Extensive clinical knowledge
- Significant post qualification experience in acute or primary care
Desirable
- Telephone triage experience
- Experience of supporting others in clinical practice
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
4 September 2026
Last checked
5 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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