Urgent Mental Health Helpline Clinician
Kent and Medway Mental Health NHS Trust
Fordwich, CanterburyView on map(opens Google Maps in a new tab)
Salary
£39,959 to £48,117
Contract
Not specified
Hours
Full time
Closing date
Not specified
In plain English
What this job actually involves
You will answer urgent mental health calls, give advice and arrange referrals for adults in Kent and Medway. It suits nurses or mental health professionals who stay calm, listen well and can work shifts.
What you'll need
- Registered with the Nursing and Midwifery Council or have a recognised mental health qualification
- Experience of working in mental health or crisis services
- Excellent listening and communication skills
- Ability to work rotating shifts, including nights
- Clear DBS (Disclosure and Barring Service) check
How to boost your chances
- Highlight any crisis or helpline experience on your CV
- Make sure your NMC registration is up to date before applying
- Prepare examples of how you handled urgent situations
- Check the trust’s values and mention them in your cover letter
- Arrange references who can speak to your mental health work
Written by AI to help you understand this advert in plain English. It can get things wrong — always check the original advert before you apply.
Job description
Job summary The Urgent Mental Health Helpline offers both an urgent referral management service and a public-facing telephone crisis line for adults (aged 18) in Kent and Medway. It operates 24 hours a day, 365 days a year. It is the sole point of referral from professionals for urgent referrals relating to members of the public who are not currently receiving care or treatment from Kent and Medway Mental Health NHS Trust (excluding specialist services). The crisis line provides advice, signpos…
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
Adzuna
First seen
30 October 2026
Last checked
30 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from Adzuna. Vacancy details and the application process remain the responsibility of the original source.
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