Sister/ Charge Nurse, Band 6

• Act as shift coordinator, taking responsibility for the safe and effective running of the Medical Day Unit
• Lead and manage clinical emergencies, including anaphylaxis and deteriorating patients
• Act as a clinical resource and role model for junior nurses, Band 3 technicians, students, and bank staff

• Provide day-to-day leadership, supervision, and support to the multidisciplinary team
• Support induction, training, and competency development of staff
• Promote a positive, inclusive, and supportive working environment

• Coordinate patient flow, appointment scheduling, and capacity management
• Ensure effective use of resources, including equipment and stock
• Support service delivery during periods of high demand or reduced staffing

• Ensure compliance with infection prevention and control standards
• Participate in audits, incident reporting, and investigations
• Support implementation of action plans following incidents or complaints

• Communicate effectively with patients, relatives, and carers to support informed decision-making
• Liaise closely with consultants, specialist nurses, pharmacy, outpatient services, and wards

• Maintain professional registration and revalidation requirements

• Act as a clinical role model, delivering high standards of nursing care in line with Trust policies and professional standards.
• Ensure the safe administration of intravenous infusions, blood products, and diagnostic test
• Maintain oversight of patients receiving complex treatments and manage adverse reactions, including anaphylaxis.
• Ensure accurate documentation, risk assessments, and compliance with infection prevention and control standards.
• Promote a calm, reassuring environment for patients attending for both one-off and long-term treatments.

• Provide visible leadership to the nursing team during shifts.
• Coordinate staffing, skill mix, and patient flow to ensure safe service delivery.
• Support, supervise, and mentor Band 5 nurses, Band 3 staff, students, and bank staff.
• Contribute to staff appraisals, capability processes, sickness management, and return-to-work planning.
• Foster a positive team culture that promotes wellbeing, respect, and collaboration

• Support the day-to-day operational running of the Medical Day Unit.
• Ensure clinics and infusion lists are safely managed and capacity is used effectively.
• Escalate concerns regarding staffing, workload, or patient safety appropriately.
• Contribute to rota planning and workforce utilisation.
• Support business continuity planning during periods of increased pressure.

• Actively contribute to audit, incident reporting, complaints management, and learning reviews.
• Support implementation of Trust policies, SOPs, and national guidance.
• Participate in service development and quality improvement initiatives.
• Encourage a culture of reflection, learning, and continuous improvement.
• Promote patient feedback (FFT) and use outcomes to improve care.

• Work closely with multidisciplinary teams, including:

Essential

• Sound knowledge of evidence-based nursing practice within an acute or outpatient setting
• Registered Nurse with active NMC registration
• Evidence of relevant continued professional development

Essential

• Excellent Interpersonal and Communication Skills
• Ability to manage anaphylaxis and other infusion-related emergencies
• Ability to resolve conflict/ challenges in a constructive way
• Good leadership qualities

Essential

• Appropriate experience at a Band 5 level
• Experience of managing workload and patient flow during a shift
• Experience supporting and supervising junior staff and students

Essential

• Professional, reliable, and accountable, acting as a positive role model for other
• Resilient and calm under pressure, able to manage a busy and fast-paced outpatient environment
• Emotionally intelligent, demonstrating empathy, fairness, and respect for colleagues and patients
• Proactive, motivated, and able to work independently using professional judgement