Nursing Associate / Healthcare Assistant

• Carry out diagnostic testing within scope and manage patient outcomes in-line with practice policies and protocols.
• Delivering high standards of holistic care, ensuring patient equality and dignity are maintained.
• Input patient data into the medical record and action accordingly within scope and in-line with practice policies and protocols.
• Support the delivery of other contracts such as LARC and Diabetes including completing home visits.
• Managing and maintaining stock levels for LARC clinics through ordering processes.
• General Responsibilities
• Work as part of the PCN's MDT to provide and monitor care, under direct or indirect, supervision.
• Improve safety and quality of care at every opportunity.
• Contribute to the delivery of integrated care.
• Work with the PCN MDT to ensure delivery of nursing associate duties complement existing workforce.
• Provide support and supervision to training nursing associates, healthcare assistants, apprentices, and those on learning assignments/placements as required.
• Support registered nurses to enable them to be able to focus on the more complex clinical care.
• Develop relationships across the MDT to support integration of the role across health and social care including primary care, secondary care and mental health.
• Perform and record clinical observations such as blood pressure, temperature, respiration, and pulse.
• After undertaking additional training, provide flu vaccinations, ECGs, and venepuncture, and other relevant clinical tasks as required by the PCN, in line with the competencies' of the role.
• Promote health and well-being to all patients, for example undertaking the NHS health check.
• Care for individuals with dementia, mental health conditions, and learning disabilities.
• Advise patients on general healthcare and promote self-management where appropriate, including signposting patients to personalised care colleagues and local community and voluntary sector services.
• Communicate proactively and effectively with all MDT colleagues across the PCN, attending and contributing to meetings as required.
• Maintain accurate and contemporaneous patient health records.
• Enhance own performance through continuous professional development, imparting own knowledge and behaviours to meet the needs of the service.

• Adhere to practice policies and procedures and relevant legislation including the requirements of any professional bodies.
• Attend mandatory training as identified by the practice.
• Highlight potential development areas.
• The post-holder must maintain the confidentiality of information about parties' staff and practice business in accordance with the GDPR (2016) and Caldicott principles.
• Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act (1974), to ensure that the agreed safety procedures are carried out to maintain a safe environment for employees and visitors.
• All members have a responsibility to report all clinical and non-clinical accidents, incidents or near-misses promptly and when requested to co-operate with any investigations undertaken.
• All members of staff have a responsibility to demonstrate due regard for safeguarding and promoting the welfare of children.
• The practice has adopted an equal opportunities policy and all employees must be aware of their obligations to abide by the spirit and nature of the policy to avoid direct and indirect discrimination.
• Adhere to infection control policies within the practice and to remain up to date with relevant training.

• To have excellent customer service skills and work well under pressure.
• Excellent verbal communication skills.
• To have well developed keyboard skills and confident in using the IT resource.
• Willingness to learn and disseminate new knowledge and skills to others.
• Good personal organisation and ability to work and an individual or as part of a team.
• To be polite, professional, and approachable at all times when within the business.
• To understand, accept and adhere to the strict rules of confidentiality.
• To have a basic level of Microsoft Office.

Essential

• Either a certificate if an HCA or having completed the Nursing Associate two-year foundation degree and holding registration as a NA.

Desirable

• Experience working within Primary Care.
• Experience working with EMIS clinical system.
• Accredited in performing spirometry.

Essential

• Data input skills
• Good communication skills
• Ability to work independently and as part of a team
• Ability to organise own workload
• Attention to detail
• DBS Certification
• Legal Right to work in the UK
• Hold a current UK driving licence and have access to a reliable vehicle
• Smart and professional appearance
• A flexible and adaptable approach to maintain the consistent delivery of high-quality services.