Healthcare Assistant

Compass Medical Practice is a GP practice for those

who are difficult to manage in mainstream practice. Patients are either

consulted via telephone/ video link or face to face. When a face-to-face

appointment is required, a risk assessment is undertaken to assess what support

the clinician requires. Consultations are supported with the use of patient

liaison officers and consultations are carried out in our mobile clinic van or

in an agreed prebooked venue.

Compass Medical Practice also provides medical cover

to temporary patients residing at Thornton House. These are short term patients

that are residing at Thornton house for either rehab, rest or recouperation. There

is a weekly ward round and multidisciplinary team meeting. Compass Medical

practice also offers medical support throughout the week, outside of the ward

round, during opening hours.

Our homeless health service is nurse led and is

operates on a Monday, Tuesday, Thursday and Friday from the Salvation Army in

central Blackpool. The nursing team take a multidisciplinary approach, often

working with wider services to meet the needs of a complex patient cohort who

are facing multiple disadvantage.

The targeted demand management service offers a

wound care service in Fleetwood on weekly basis, and a health care assistant

led health check service every two weeks.

We are

looking for individuals with a passion and enthusiasm to work with some of the

most vulnerable and complex people within our community. The right candidates

will be approachable and display excellent communication skills, compassion,

tolerance, and a non-judgemental attitude.

Day to Day Duties to include, but not exhaustive:

Support the

Management team to ensure all QOF Targets are met

Produce accurate,

contemporaneous, and complete records of patient consultation, consistent with

legislation, policies and procedures

Prioritise,

organise, and manage own workload in a manner that maintains and promotes

quality

Deliver care

according to local and national guidelines

Obtain and document

consent for any treatment undertaken and keep the patient at the centre of

his/her own care, ensuring full participation in decision making

Work within all

relevant policies and procedural guidelines e.g., infection control,

chaperoning and risk management

Safeguarding

responsibilities for adults and vulnerable groups, reporting concerns

appropriately at the correct time and engaging with services as needed.

To support qualified

clinicians in supporting patients seen within the Complex Lives services

To provide advice for patients with presenting

conditions with support of qualified clinicians

To provide Wound Care, undertake ECGS,

Observations and Venepuncture to support the trained clinicians.

Patient education and health promotion

Work to attain the service KPIs and targets.

Ensure all patient contact is recorded in a

timely manner on the IT systems to enable tracking of patient outcomes, both in

real-time to support ongoing intervention planning and retrospectively to

understand the impact of the service.

To ensure mandatory training is kept up to date.

Acknowledge and

accommodate barriers to communication and understanding including speech,

hearing, language, and emotion.

Flexibility in

attending organised educational updates and eagerness to expand on current

knowledge base and cascading new educational information to colleagues whenever

possible.

Inform the Clinical

Manager of any untoward incidents Work within all relevant policies and

procedural guidelines e.g., infection control, safeguarding, chaperoning and

risk management.

Our key expectations

Self-awareness Living authentically

Adaptability- Being ready to adjust depending on the

situation

Openness What you see is what you get

Positivity with a real sense of being able to strive

for the impossible

The ethos of FCMS as a social enterprise, health and

wellbeing services provider is to be passionate in its drive to ensure that

patients and callers remain the central focus of all that it does. Coupled with

excellent and well-established clinical governance systems and extremely

effective operational expertise, it has meant that the company has the ability

to strategically visualise, develop, and implement award winning services.

Over many years we have invested in our staff so that we have

a core team of highly trained individuals who can manage the needs of our

patients and callers. Our staff are able to significantly improve the service

delivery and user experience due to their considerable experience and

commitment to what they do.

Come and be a part of our amazing team!

Qualifications

Essential: - Good standard of general education; - NVQ level 3 or equivalent; - Venepuncture; - Wound care; - Ability to record ECGs and observations

Desirable: - Ear syringing; - Diabetic Foot Checks

Experience

Desirable: - Health Promotion Experience; - Up to date with Mandatory Training including Safeguarding Level 3; - Knowledge of EMIS computer systems; - Basic IT skills

Other

Essential: - Willing / able to attend appropriate training.; - Commitment to own personal development.

Communication