Healthcare Assistant Band 3 (Part time)

• Provide high quality clinical care to patients, in line with the Trust values and in accordance with professional regulations
• Accept delegated responsibility for specific activities/areas from the lead nurse
• Work in line with Trust policies, objectives, protocols and local guidelines, whilst also being aware of the importance of their role in supporting members of the team, and always adhering to the Trust values
• Work autonomously and with others to always deliver high standards of care to patients.
• Communicate in line with Trust values, to patients, carers and staff at all times.
• Take every opportunity to continue to develop, practice and expand their own general and specialist nursing skills
• Maintain high standards of professional and ethical responsibility, and accountability and be aware of the medico-legal aspects of nursing, in line with professional, regulatory and local guidance
• The attitude and behaviour of a healthcare assistant is of far more importance than any formal qualifications. Suitable candidates for the role are friendly, caring and sensitive individuals, who are able to offer social stimulation as well as care to the patients they tend. They will also demonstrate the Trust values - Kindness, Respect, Safety and Excellence - in all aspects of their role.
• The post holder will aim to ensure that all patients are provided with a safe and high quality standard of care.

• Under direct supervision assist with the delivery of care plan as described by the Registered Nurse/ Midwife
• Assist patients with their care needs as required reporting any change in the patients condition to the registered nurse/ midwife
• Support the Registered Nurse/ Midwife and other health professionals with the mobilization or transfer of patients
• Develop awareness of patients in pain and discomfort and report any changes in the patients condition to the registered Nurse/ Midwife
• Have an awareness of patients dietary needs, delivering meals, providing patients with drinks where necessary and providing assistance with eating and drinking if required
• Demonstrate an understanding of the different needs of individual patients and their carers/ families
• Develop an awareness of vulnerable patients and their safe guarding needs
• Under supervision, take and record the patients observations (e.g. temperature, blood pressure) as required and inform the registered nurse/ midwife of any changes in the patients condition
• Support the patients with their elimination needs recording quantities and frequency on the relevant documentation charts as prescribed by the Registered Nurse/ Midwife
• Develop an awareness of effective pressure area care and skin assessment supporting the patient to maintain their skin integrity
• Support the Registered Nurse/ Midwife and other health professionals to provide the patients and their families with safe, excellent, respectful and kind care.
• Work with the Registered Nurse/ Midwife to engage with patients and communicate with them about their experiences during their stay, for example providing patients with the Friends and Family Test questionnaire
• To work with the Registered Nurse/ Midwife to support the safe discharge/ transfer of patients from the clinical area.

• Will ensure the environment is clean, comfortable, safe, and welcoming to patients, relatives and all health care workers
• Will be aware of and understand; basic infection control techniques, the disposal of sharps and universal safety techniques with regard to spillages.
• Clean and maintain equipment and make ready for use with the relevant labelling.
• Report any faulty or broken equipment to the Registered Nurse/ Midwife and label appropriately
• Deliver specimens, test requests, notes or any charts as requested.
• Escort patients to other departments.
• To have an awareness of monitoring and maintaining, where required, stock levels.
• Keep all storage areas clean and tidy and in good order

• Undertake administrative and clerical duties as required/ in the absence of the ward clerk/ receptionist
• Deal with all enquiries politely and effectively in any circumstances.
• Ensure patients confidentiality and details are maintained at all times.
• Redirect all patients enquiries to the Registered Nurse/ Midwife.
• Ensure that all information is accurately recorded and files updated and that all documentation is accurately filed as directed.
• Make patient appointments and book patient transport, if required, as directed by the Registered Nurse/ Midwife

• To undertake further educational qualifications, competencies and training in order to increase knowledge and remain updated
• To be aware of and operate within hospital policies and procedures regarding complaints, fire & major incidents etc.
• To participate in own Appraisal, developing and actioning a Personal Development Plan (PDP).
• To attend appropriate educational programmes to develop his/her self and team in accordance with the needs of the service

• Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward.
• Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions

Essential

• Completed Care Certificate
• Completed Care Certificate
• Functional skills minimum Level 1 Maths and English as assessed via BKSB (Basic and Key Skills Builder Aptitude) Test or GCSE equivalent.
• Level 2 or 3 Health Care qualification/apprenticeship, or completion of Band 3 Excellence in Care Competencies for existing Band 2 substantive HCSW staff who have worked in the Trust at least 15 months.
• BEACH Course or willingness to undertake

Essential

• Effective communication skills in English written and verbal
• Ability to use own initiative where appropriate
• Confident to deal with patients and members of the public
• Committed
• Ability to deal with complex and sensitive information
• Ability to recognise own limitations
• Possess good time management skills
• Possess good organisational skills
• Excellent telephone manner
• Willingness to undertake further training and development