Health Care Support Worker (Outpatients) Progression post, band 2 - 3

No duties are to be undertaken by the post holder unless they have received the correct training. All duties must be in accordance with the Band 2 skills matrix.

Previous applicants need not apply

1. Will have the knowledge and skills to provide the fundamental care needs for individual patients under the direction and supervision of the registered practitioner, the following can be undertaken in the band 2 training period, following the GWH standards of care. These duties will be repetitive, routine and familiar, following the patient care plan and consent gained from the patient which must include;

Caring and communication with kindness and compassion

Personal Care including catheter care (if required)

Nutrition and Hydration support

Collect specimens (routine bodily fluids only)

Moving and handling

Documentation including food & fluid charts and outcome sheets. Environmental maintenance

Performing care in line with risk assessments and care plans

Ensure all clinical rooms are stocked up with appropriate clinical forms and patient information sheets

Assist with the preparation of medical notes to facilitate the running of clinics.

Escort to other departments (except theatre)

Instigate Emergency procedure

Completion of accident / incident forms

Promote person centred values and provide support for patients wellbeing and fulfilment

Please see job description for further details.

We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people. We are creating a heath and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

Qualifications

Desirable: - Level 2 QCF Diploma in Clinical Healthcare support or; - Level 2 NVQ in Healthcare Health & Social Care or; - Level 2 in Health & Social care (NVQ, QCF, RQF)

Experience

Essential: - Evidence of ability to work as a member of a team; - Driver with access to a vehicle; - Experience of time management and prioritising work.

Desirable: - Prior experience of providing care in a healthcare or social setting