Enhanced Care Support Worker - Band 3
Ashford & St. Peter's Hospitals NHS Foundation Trust
Chertsey, KT16 0PZView on map(opens Google Maps in a new tab)
Salary
£27,106 to £28,850
Contract
Permanent
Hours
Not specified
Closing date
2 October 2026
1 day leftJob description
NO SPONSORSHIP offered for this post! Ashford & St Peter's Hospitals are expanding their Enhanced Therapeutic and Observation Care Service (ETOC) and ...
Our Enhanced Care Support Workers are at the heart of providing direct patient centred care, supporting the Nursing Teams as well as the mental health services and wider Multi-Disciplinary Teams.
The role is varied, equally challenging and rewarding, where you will make a difference to the experience of our patients. The role includes:
- Providing direct patient care including meeting hygiene, continence, nutrition, pressure area care and mobility needs
- Taking and recording patients' vital signs, identifying and escalating changes to a patient's condition
- Providing one to one observation/cohort care for vulnerable patients who present a high risk of harm
- Providing care and compassion, whilst demonstrating professional behaviour and utilising a range of appropriate communication skills
- recognise and respond appropriately to the emotional needs of vulnerable patients
- Support the risk management of vulnerable patients by identifying, reporting and escalating issues of concern.
- Support the management of challenging or disturbed behaviour in accordance with Trust policies and procedures
- Under the guidance of registered professionals assist with the therapeutic interventions, maintaining a person centred and holistic approach
- Support patients to engage in therapeutic activities which promote independence, resilience and well being.
- Undertaking training and competencies related to the role competencies related to the specific department
- Escorting patients
Working as an Enhanced Care Support Worker will involve carrying out assigned tasks involved with direct patient care whilst maintaining the privacy and dignity of patients. This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by a Registered Nurses.
For more information about the role please go to the job description and person specification attached.
Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff.
Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan.
We are part of a collaborative Group with the Royal Surrey NHS Foundation Trust. As part of this partnership, colleagues may occasionally work across both organisations to support shared services, development opportunities and patient care.
St Peter's Hospital delivers complex medical and surgical care, maternity and emergency services. Day and orthopaedic surgery, ophthalmology and outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital.
Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward- thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.
We can offer you the full range of NHS benefits and discounts.
Please note that adverts may close early, so early application is encouraged.
For more information about careers at ASPH please visit:www.asph-careers.org
Qualifications
Essential: - level 2 English and Maths; - NHS Care Certificate; - Level 3 qualification in a health and social care related topic
Desirable: - further training related to mental health
Experience
Essential: - Recent experience working as a health/enhanced care support worker in the UK; - Working as part of a team
Desirable: - mental health care experience; - enhanced care experience in the NHS
Knowledge
Essential
- Trust vision, values and behaviours and strategic objectives
- Understanding of the role of the Enhanced care Support Worker in the hospital setting.
- Understanding the ETOC programme
Skills
Essential
- Excellent communication skills
- Competent IT skills
- Caring and Compassionate
- Empathy and understanding and ability to provide excellent patient centred care
- Ability to work under pressure and manage challenging situations
Other requirements
Essential
- Able to demonstrate that you are honest, reliable and trustworthy
- Treat patients, visitors, colleagues with respect
- Ability to be flexible to meet the needs of the patients, the team, the service and the Trust. This could include shift work during a 7-day working pattern.
- Residing in UK with a valid right to work documentation to work in UK.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
18 September 2026
Last checked
22 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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