Deputy Care Manager

As Care Manager, you will support the Branch Manager in the day-to-day running of the service, ensuring safe, compliant, high-quality care delivery. You will supervise office staff, deputise for the Branch Manager when required, and support all operational functions including:

Rostering & care coordination

Community care delivery

Compliance & audit

Payroll

Complaints & reporting

Ensure safe, legal and compliant delivery of services

Uphold company values in all aspects of service delivery

Implement London Care policies and procedures

Manage Coordinators and Supervisors alongside the Registered Care Manager

Support all aspects of care staff training

Lead regular staff meetings with the Registered Manager and Supervisors

Maintain full compliance across the branch

Ensure legal and ethical running of day-to-day operations

Work within regulatory legislation, standards and regulations

Maintain accurate records in line with legal requirements

Complete and monitor assessments for new and existing customers

Facilitate customer reviews in line with guidelines

Liaise with external health professionals

Plan and implement staff supervisions and appraisals

Deliver ongoing staff development in line with service needs

Monitor health & safety in the office and in the field

Hold shared responsibility for all staff alongside the Registered Manager

Manage quality control systems (uniforms, PPE, stationery etc.)

Support complaints management and performance protocols

Participate in the on-call rota, responding flexibly to emergencies

Ensure emergency issues are resolved effectively, including covering calls when needed

Record and audit all emergency activity appropriately

PS Recruits are acting as an employment agency for this vacancy. Due to high application volume, only shortlisted candidates will be contacted. By applying, your details will be submitted to PS Recruits. Our privacy statement is available on request.

Keywords: home care manager / homecare management / domiciliary care manager / care services manager / homecare branch manager / care manager / branch manager homecare / registered manager / registered home care manager / registered domiciliary manager / deputy care manager / assistant manager home care / extra care scheme manager / supported living manager / assisted living / extra care deputy manager

Apply for this job