Clinical Support Worker Band 3
Walsall Healthcare NHS Trust
Walsall, WS2 9PS
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
8 September 2026
8 days left
Job description
As a Band 3 Clinical Support Worker on a busy gastroenterology ward, you will play a vital role in delivering high-quality, patient-centred care withi...
1. Provide fundamental patient care within the Ward setting - Assist patients with activities of daily living (personal hygiene, mobility, continence care, nutrition, hydration, pressure area care).[nhsjobs.com]
- Offer psychological and emotional support to patients and families.[nhsjobs.com]
2. Undertake delegated clinical tasks (Band 3 responsibility) National guidance states Band 3 CSWs undertake a range of delegated clinical care duties, such as:
- Monitoring and recording vital signs (e.g., BP, temperature, pulse, respirations).
- Blood glucose monitoring.
- Urinalysis, pregnancy testing.
- Basic wound care, simple dressings, catheter care.[rcn.org.uk]
These tasks extend the Band 2 role and are necessary due to the high acuity of patients on the ward.
3. Recognise and report patient deterioration - Carry out timely clinical observations (NEWS2) and escalate concerns immediately to registered nursing staff.[nhsjobs.com]
- Support early recognition of deterioration by completing clinical tasks within scope of practice (Band 3).[rcn.org.uk]
4. Support Registered Nurses and the Multidisciplinary Team - Assist with clinical investigations and treatments appropriate to training level.
- Participate in safe transfers and escorting of patients to other departments.
5. Maintain high standards of documentation and communication - Accurately record care delivered, clinical observations, and changes in patient status.
An exciting opportunity has arisen for a band 3 CSW to join the ward. The successful candidate will support registered nursing staff and other health care professionals in the delivery of nursing care to patients at a level determined by training, competence and experience. They will also assist in the maintenance of the care environment and perform housekeeping, clerical, ancillary and portering roles as requested.
The postholder should only undertake duties for which training has been received and where relevant, competency based assessment successfully completed. Postholder must make nurses and others aware of any limitations to competence.
CLINICAL RESPONSIBILITIES
- Assist in the provision of patient care in accordance with the care plan prescribed by registered nurses. Examples of duties include delivery of hygiene, nutrition and hydration, continence care, pressure area care, mobility, rehabilitation and psychological support.
- Assist in the taking of patients observations as appropriate to the level of knowledge skills and competence achieved. Record these in accordance with trust and local policies.
- Assist healthcare professional with treatment and carry out additional care roles under supervision and as determined by the levels of competence achieved.
- Report changes to patients condition or health status to registered nurses
- Assist in care and support of visitors
- Maintain confidentiality in relation to patients records working within the principles of Caldicott guidelines
NON CLINICAL REPOSNSIBILITIES
- Perform general clerical activities to support the area. These duties will include answering the telephone taking and passing on of messages to the relevant person, filing, keeping patients records tidy etc
Support registered nursing staff in relation
Other Duties
The information supplied above is intended to summarise the key responsibilities and duties of the role. The post holder may be required from time to time to carry out other reasonable requests and duties as required, consistent with the responsibilities of their Banding and development as agreed between employee and manager.
Confidentiality and Data Protection
All employees who have access to personal data in relation to patients or employees will be aware of their responsibilities under the General Data Protection Regulation (GDPR) (EU) 2016/679. Any breach of the Regulation could result in disciplinary action being taken and criminal charges being brought against the individual who has breached the Regulation.
Health and Safety
Individual employees of Walsall Healthcare Trust and other NHS employees contracted to work on the organisations premises have an equal responsibility, along with managers and supervisors, for maintaining safe working practices for the health and safety of themselves and other persons who may be affected by their acts or omissions at work.
All employees must adhere to their duties under the Health and Safety at Work Act 1974 and other associated safety legislation, including all new Health & Safety Regulations. In addition employees must comply with all the Trusts policies relating to Health & Safety and Risk Management to secure a safe workplace and will draw managements attention to any deficiencies and/or hazards, which might prove detrimental to themselves or others.
There is a general responsibility for employees to act sensibly and reasonably, and attend mandatory health and safety training sessions.
clinical Governance
All employees are required to actively contribute towards the organizations clinical governance systems, taking responsibility as appropriate for quality standards and work towards the continuous improvement in clinical and service quality.
Safeguarding
Children Walsall Healthcare NHS Trust, working with partner agencies, is committed to safeguarding children and promoting their welfare. All employees have a responsibility to ensure that children and young people are safe from abuse and harm, regardless of their role or wherethey work. Children include young people up to the age of 18 yrs.
Employees must comply with Walsall Local Safeguarding Board Child Protection Procedures
Vulnerable Adults
All employees have a responsibility to support the safety and well-being of vulnerable adults and to practice in accordance with legislation. Knowledge, skills and competency are to be maintained according to role and responsibilities in order to fulfil Vulnerable Adults responsibilities. All employees must comply with organisational and Walsall Local Authority Vulnerable Adults policies and procedures.
Equality and Diversity
The Trust is committed to promoting equality opportunities to achieve equity of access, experience and outcomes, and to recognising and valuing peoples differences. All employees have an obligation to help achieve this through personal example, open commitment and clear action.
Each individual will take responsibility for promoting inclusive and accessible service provision, employee development and a culture that values and respects difference. All employees should be familiar with, actively promote and work within Equality and Diversity policies at all times ensuring that they do not unlawfully discriminate, either directly or indirectly, on the grounds of race or ethnicity, nationality, religion or belief, sex, marital or civil partnership status, sexual orientation, disability, gender reassignment, age, pregnancy/maternity or any other grounds.
This applies to all activities as a service provider and as an employer. All employees must adhere to the Equality Act 2010
Patient Experience and Public Involvement (PEPI)
The Trust is committed to gaining feedback from all patients using a variety of methods including electronic, paper based and verbal. Within this Trust that feedback is monitored by the patient experience group and used to ensure that future services meet the needs of the patients and demonstrate continuous improvement. Volunteer, staff and families participate in the collection of this data
Infection Control
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Qualifications
Essential
- Level 2 Maths and English qualification
- QCF/NVQ Level 3 in Healthcare or equivalent qualification/relevant experience
Experience
Essential
- Experience working in a healthcare environment
Desirable
- Experience working as an AfC Band 2 CSW
Skills
Essential
- Evidence of effective communication skills
Desirable
- Ability to communicate appropriately with patients, relatives and / or carers
- Ability to communicate effectively with staff / multidisciplinary team 3
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
26 August 2026
Last checked
27 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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