Bank Healthcare Assistant (Outpatients)

At HMT, we take pride in delivering

exceptional healthcare through our two private hospitals: St Hugh's Hospital in

Grimsby and Sancta Maria Hospital in Swansea. Both hospitals are dedicated to

providing expert, patient-centred care in a welcoming and compassionate

environment.

Sancta

Maria Hospital offers treatment across all major medical specialties and care

at every step of the process, from initial consultations, assessments and

diagnostic tests to treatment, rehabilitations and post-operative care.

HMT Sancta Maria, along with their

sister hospital HMT ST Hughs in Grimsby, has a mission to provide safe, high

quality care in order to improve the health, wellbeing and independence of

their patients. Part of the Healthcare Management Trust, HMT St Hugh's is a

non-profit organisation using their surpluses to fund medical research,

educational grants and dementia charities

Whether you're working in one of our

care homes, hospitals, or as part of our Shared Support Services team, youll

find an environment that values teamwork and personal growth.

To work independently and organise own workload as part of the multidisciplinary team, with delegated responsibility, undertaking duties in relation to patient care and departmental administration/organization with direction and supervision from a Registered Nurse (RN).

Demonstrate effective communication skills with patients, relatives and the multi-disciplinary team, overcoming any barriers to understanding and providing support during distressing or emotional events.

Adhere to HMTs financial controls and procedures.

Complete core competencies for your work area within the agreed set time frame.

Demonstrate IT skills, recording and reporting information onto patient administration systems in written and electronic format, maintaining and protecting confidential information relating to patients.

Be able to react appropriately to changing demands and situations, working as part of the team to be flexible and accommodating as appropriate.

Maintain a clean and safe environment for patients and ensure follow HMTs Policy regarding Infection Control and Prevention.

Will participate in and meet the requirements of activities and training designed to meet the NHS Knowledge and Skills Framework www.nhsemployers.org/sites/default/files/2021-07/The-NHS-Knowledge-and-Skills-Framework.pdf outlined for this post, and demonstrate a process of attaining continuous professional development, including undertaking all statutory and mandatory training relevant to role.

Contribute to the clinical governance agenda, including audit, the incident reporting policy, complaints management and attendance at meetings for learning and improvement.

Demonstrate own duties to new or less experienced employees, new starters, and temporary staff.

Departmental Duties

Support the running of the clinics, prepare rooms, ensuring general tidiness and cleanliness of the department. Also ensure the availability of equipment and stock supply and the required documentation is available, e.g. assisting consultants to retrieve results and referral letters.

Undertake delegated administrative duties, eg populate staff rotas ready for Head of departments approval, filing, scanning, weekly clinic allocation, prepare medical certificates for patients ready for the Consultant or RMO to sign.

Prepare clinics, eg set up of the Echocardiogram and Ultrasound Machine and complete pathology request forms, checking the patients medical history to ensure the correct tests are requested

Act as a chaperone in line with HMTs chaperone policy.

Answer telephone calls/ bleeps and take messages. Deal with general patient queries, i.e. general public health advice, e.g. smoking cessation

Complete a patients height, weight, BMI, NEWs, urinalysis and escalate any concerns

Complete requested tests, eg, ECG, Holter monitors, 24/ 48 hr BP monitorings, trial without catheters Uro-Flow and Bladder scan.

Support orthopaedic clinics, eg removal of plaster casts, fitting air walker bootsand measuring and fitting TED stockings

Undertake venipuncture and BMs adhering to specimen procedures including labelling, traceability and transportation

Undertake cleaning duties and specific cleaning of equipment, eg decontamination of nasoscopes using Tristel wipe system.

Assist in emergencies, undertaking delegated tasks from the resuscitation lead

To assist in nurse led clinics, wound dressings and clip and suture removal, also drain removal, seeking advice and support from a Registered Nurse where there are any complications.

Assist with minor procedures-maintaining ANTT and set up and maintain a sterile field. Set up a hyfrecator and other equipment where required, e.g. suction and ensure the correct equipment is available for the minor procedure list referring to the Consultants preference card

Ensure safe custody, return or disposal of patients property, in accordance with HMTs hospital security policy.

Our benefits include

Who we are

At the Healthcare Management Trust, we are obsessed with achieving our Vision, to be the most innovative and best quality provider of niche health and social care services. Our Purpose is, to make every contact count, ensuring every resident and patient receives the best possible experience and outcome.

We aim to provide services which value collaboration and place our residents, patients and people at the heart of all we do. We will always do the right thing for our residents, patients and people. We will be outwardly connected to the most innovative practices and service offerings in the market. We will do things differently and will be bold with our ambition to change things for the better.

We are passionate about what we do and so are our people. Bringing their most authentic selves to work and seeking joy and fun in what we do. We will deliver care and clinical interactions compassionately and tailor them to individual needs. We achieve this by living our business Values each and every day:

Experience

Qualifications