Bank, Band 4, Support Worker, Watford - SW1473

The job holder will provide support, dedicated time, and encouragement to service users, promoting their recovery and helping them maintain meaningful roles within the wider community and work closely with the FACT Clinical Lead to implement recovery-focused care plans for an allocated caseload of service users, ensuring that they engage positively with their agreed care plans and access appropriate services on a regular and consistent basis.

A key aspect of the role is promoting independent living and empowering service users to achieve their personal goals within the community and to contribute to developing strong therapeutic relationships based on attentiveness, sensitivity, understanding, compassion, and honesty, enabling effective engagement and support. Additionally, assist in developing plans that provide practical support to service users and their carers, helping to maintain dignity, independence, and an improved quality of life.

Be responsible for reviewing information available to staff and service users for its quality and relevance.

Help to identify early signs of relapse by monitoring the service users progress, level of functioning and mental state and alert the appropriate staff involved in the service users care.

Report regularly to care co-ordinators and appropriate key workers.

Maintain accurate records as required by existing procedures, entering appropriate details on the service users case notes / electronic patient records as necessary.

Ensure the service user understands and has a clear pathway of care across sector / agency boundaries with key contact points / named individuals.

Participate in and be responsible for appropriate elements of staff development as part of STaR Team meetings as and when required.

Driving required unless you have a disability as defined by the Equality Act 2010

Visiting accommodations

Please see JD attached for further information and responsibilities required

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as anOutstandingprovider of mental health and learning disability services. Feedback from our staff about working for the Trust is very positive and, in the NHS national staff survey, we regularly see a high percentage of staff saying their role makes a difference to our service users and that they would recommend the Trust as a place to work. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional so that together we provide great care and great outcomes for our service users and carers.

Qualifications / equivalent experience:

Desirable: - Venepuncture trianing

Skills and Knowledge: :

Experience

Other Requirements: :

Essential: - Car Driver