Band 3 Healthcare Support Worker - Salisbury

As a Healthcare Support Worker, you'll spend much of your time doing what matters most: building meaningful relationships with the people we care for. Whether it's a conversation, a game of table tennis, a walk around the garden or simply being there to listen, you'll help make a real difference to someone experiencing a difficult period in their life.

Working alongside Nurses, Doctors, Occupational Therapists and Psychologists, you'll develop an understanding of mental ill health and learn to recognise changes in a person's wellbeing and recovery. You'll contribute to care planning, risk assessment and the delivery of person-centred care, supporting service users to achieve their goals and move forward in their recovery.

You'll also support physical health monitoring and wellbeing, helping to deliver truly holistic care. Specialist training, including Reducing Restrictive Interventions (RRI), will equip you with the skills and confidence to support people in distress, de-escalate challenging situations and maintain a safe therapeutic environment.

No two days are ever the same, but every day is an opportunity to make a genuine difference. If you're compassionate, resilient and enjoy working with people, we'd love to hear from you.

As a Healthcare Support Worker on Ashdown PICU, you will support the delivery of high-quality care to service users experiencing acute mental ill health. Working alongside nurses, doctors, occupational therapists and other professionals, you will help create a safe, therapeutic and recovery-focused environment.

You will support service users with their emotional wellbeing, physical healthcare needs, daily living skills and engagement in therapeutic activities. The role includes contributing to care planning, risk management, observations, clinical documentation and promoting recovery and social inclusion.

You will work closely with the multidisciplinary team to identify changes in presentation, support positive risk management and ensure service users receive compassionate, person-centred care. Training will be provided, including de-escalation and Reducing Restrictive Interventions (RRI), enabling you to respond confidently to challenging situations.

This is a 24-hour service and successful applicants will be expected to work a range of shifts, including days, nights, weekends and bank holidays on a rotational basis.

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provideHigh Quality, Compassionate Careeverywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Experience and skills

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Skills