Bank, Band 4, Support Worker - SW1495

Update the C-CATT crisis coordinator and MDT of the young person's progress and observations of changes in their mental health and ensure these changes are documented on the electronic record

Regularly meet with supervisor and/or line manager to ensure the post holder is supported to carry out the demands of the post

Ensure that all care services provided are offered without prejudice regardless of age, creed, gender and ethnicity

Be aware of diverse cultural and ethnic needs and facilitate appropriate support and care

The post holder will also have the opportunity to assist with and/or run both virtual and face to face group sessions on topics like self-harm / safety at home / mindfulness.

Support young people with activities of daily living, support to attend school and appointments.

Support caregivers in understanding the best way to support the young person through their crisis.

Participate in the ongoing assessment of young peoples physical, emotional and social needs.

Assess changes in mental and physical state and offer techniques to manage distress.

Offer psychoeducation and raise personal awareness for the young person and caregivers to recognise triggers to distress.

Work within agreed care and risk plans

Provide community care to young people in various settings, including emotional support and support with activities of daily living

Maintain collaborative working relationships with colleagues to ensure effective teamwork

Comply with all policies and procedures of HPFT NHS Trust

Attend individual and group supervision within the MDT

Participate in individual development and performance reviews as required

Observe and record outcomes of care delivered, reporting to the crisis coordinator in a timely manner depending on the urgency of the situation.

Please see JD attached for further information and responsibilities required

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as anOutstandingprovider of mental health and learning disability services. Feedback from our staff about working for the Trust is very positive and, in the NHS national staff survey, we regularly see a high percentage of staff saying their role makes a difference to our service users and that they would recommend the Trust as a place to work. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional so that together we provide great care and great outcomes for our service users and carers.

Knowledge, Training and Experience

Physical Skills